jewelry return policy

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We are unable to accommodate changes or cancellations on special order requests and/or orders that have already shipped. Since Etsy is a marketplace of independent shops, refunds, returns, and exchanges are handled differently from seller to seller. Depending on the sellers return preferences, we may put you in touch with the seller directly. Please Note: Shipping charges are non-refundable. Blue Nile is the largest and most well known respected diamond dealer online. For all returns call 1 800-242-2728 and you will be given a Return Authorisation Code. It is very important to add your correct shipping address when you place your order. We guide you to the correct timing as part of your return request in My eBay, but for reference: If you use alternative shipping arrangements, return shipping charges wont be included in any eBay Money Back Guarantee refunds, even if the seller agreed to pay return shipping charges. Sample Jewelry Ads Some changes will result in a shipping delay. (adsbygoogle = window.adsbygoogle || []).push({}); There are Many Reasons why someone would Want to Return Jewelry (Whether it be an Engagement Ring, Bracelet, Watch, or some other Kind of Bling). If we ask you to contact the seller, work with the seller directly and follow their return instructions. If a package or item delivered to you arrives damaged, please refuse the shipment or call us immediately at 1 800-242-2728. STORE RETURNS AND EXCHANGES TERMS & CONDITIONS. amzn_assoc_marketplace = "amazon"; The MOON Ring The Order of the Bridal Rings? If for any reason you are dissatisfied with your purchase, you may return your item based on our Guest Return and Exchange Policy. Loose Diamond Buying Guide Blue Nile will not reimburse you for unauthorized shipping expenses incurred. METALS WATCHES Allergic to Gold? You may need to use alternative shipping arrangements when: When the seller is responsible for return shipping charges and you need to make alternative shipping arrangements, contact the seller to agree on the service and cost before sending the item. Light Up Jewelry Boxes Include the packing slip, apply the shipping label, and send the item back to the seller. 2 Months Salary? If youre unable to return the item because its unsafe to ship (such as a ruptured and leaking battery) or broken beyond repair, the eBay Money Back Guarantee can help. If you purchased an item from kay.com and had it shipped directly to you, please follow the instructions on your packing slip (also listed below:). Thanks! A valid proof of purchase must be present within 30 days of purchase and the items must be as new. If the amount of your Gift Card is for more than the total order amount, the remaining amount will be stored on your Gift Card balance for future use. Subscribe to our e-newsletter to receive personalised offers. amzn_assoc_region = "US"; Stop Ring Spinning If youre returning the item within 30 days of delivery, please visit our Online Returns Center. Affordable Engagement Rings For your protection, we recommend that you use a shipping method that provides insurance and tracking services from providers such as UPS, FedEx, or USPS for your return. All product packaging (boxes, manuals, warranty cards, etc.) If we request that you return the merchandise to us, we may reimburse you for full or partial return shipping expenses our discretion. In most cases, sellers require that buyers pay for return shipping, but some sellers offer free return shippingcheck the Return policy section of the listing. If you return an item for any other reason, including changing your mind about a purchase, the seller can keep any restocking fee specified in the listing Return policy. Pay As You Go (or prepaid) phone cards or prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc) are not returnable to Amazon. 1 Minute Diamond Guide Returned merchandise must be accompanied by the packing slip and the certificate when applicable (replacement fee for the certificate is $200.00). Collectible Coins that have been damaged or otherwise altered after delivery will not be accepted for return. You have 10 business days to ask us to step in and help after the sellers time to issue a refund has passed. To know if your Item Qualifies as a Doable Return, READ the Policies Below. See Return shipping charges. Affix the return address label from the front of your packing slip to the top left corner of your shipping box. Gift recipients are able to receive a nonrefundable merchandise credit once the return has been approved by the team at Bonito Jewelry. Multi-branded retailers and stockists will adhere to their own refund policy. Marry Me Scratch-Off Tickets You may call our offices at any time for assistance locating the nearest FedEx facility. 1/2 Carat Diamond Prices Collectible items with a value of $75 or more should be returned using a trackable method. DIY Jewelry Repairs New desktop, laptops or tablets (excluding Kindle E-readers and Fires) purchased from Amazon.com that are dead on arrival, arrived in damaged condition, or is still in an unopened box can be returned for a full refund within 30 days of purchase. Include your packing slip and all original documentation with your merchandise (you may want to make a copy of your packing slip for yourself). What are True Hearts Diamonds? If the seller is using eBay hassle-free returns: The seller ships the replacement to you within 5 business days of when you request the return in My eBay. You can ask us to step in and help if the seller doesnt issue a refund within 6 business days of receiving the returned item, or within 6 business days of the estimated delivery date for the returned item if no tracking is used. Buyers are also encouraged to contact you if they experience any issues. PANDORA Gift cards cannot be refunded in store for cash*, Please return to your local PANDORA store for any product related queries and retain your original receipt to guarantee the manufacturing warranty on your product. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If youre not completely satisfied, well give you a full refund up to 365 days after you receive the product. Part of our commitment to a hassle-free shopping experience includes a FREE, simple return and exchange privilege. You can also contact the seller from My eBay. We can also arrange to have your package shipped to a local FedEx station for pick-up. Uses only FedEx services for all domestic orders, in order to deliver high value packages in the fastest and safest manner. Jewelers Mutual has specialized in jewelry insurance for over a century, and they make insuring your jewelry quick and easy. International orders over $500 in value are shipped via FedEx International Priority. Games and Software Downloads (Kindle & Digital). We cannot replace lost or stolen Gift Cards. amzn_assoc_search_bar = "true"; Diamond Symmetry Engagement Ring Styles Contact the manufacturer directly for service, warranty, return, and refund information. For security purposes, do not write Paris Jewellers anywhere on the outside your package. If you have purchased an automotive item shipped from and sold by Amazon.com that is defective and is covered by a manufacturers published warranty, Amazon will either replace the item or refund the cost of the item for the life of the published warranty. Many retailers charge a restocking fee for returns; we dont charge you a cent. Shipping costs are non-refundable. What is SI Clarity? Items with a value more than $500, must also be insured. If you have trouble with an order and cant sort it out directly with your seller or buyer, you can file whats called a case.. Additional shipping charges may be incurred if packages are returned via alternate carriers (including, but not limited to, UPS and Canada Post). We recommend that you securely package your items in original packing materials, fully insured. amzn_assoc_marketplace = "amazon"; How to Change your Watch Date Diamond Laser Inscriptions Grocery items (including Prime Pantry items) and wine are not returnable to Amazon but may be refunded. When you order from a seller that fulfills and ships its own inventory (also called a third party seller), your return will be sent back to the seller instead of Amazon.com. Just to know what youre in for. G Diamond Color Gemstone Measurement Chart If your item was delivered with a diamond certificate and that certificate is not returned, you will be liable for the US$250 (or equivalent amount in other currencies) replacement cost. Items with a value of $75 or more should be returned using a trackable shipping method. Please read the information on your original packing slip. You may wish to contact your credit card company on posting guidelines as they can vary. We will not reimburse you for overnight, express or other special services used at your discretion. A valid proof of purchase must be presented within 30 days of purchase and the items must be as new. Diamond Quiz International customers will be responsible for any duties, VAT, taxes or surcharges levied or charged by their country, so please check with local authorities prior to placing your order to confirm taxes and duties. Some sellers may offer you the option of exchanging an item. Origami Rings Then drop off your package at the nearest UPS location. Gems that Dont go in Cleaners Convenient shopping in-store or online with free shipping, Our Jewellery Care Plans ensure your jewellery always looks its best and covers all repairs and cleaning at no extra cost, Flexible and affordable ways to pay. Plus some may even Charge a Restocking Fee! Please allow 2-4 business days for this process. The Best Diamond Testers Bank wires will be refunded via company check. Purchase with confidence and peace of mind with our 30-day guaranteed, money back refund policy.If for any reason you are not happy with your purchase you can return it for a full refund, store credit or exchange. amzn_assoc_ad_type = "smart"; Marks Stamped inside Rings Outlet jewelry exchanges and returns may be made within 30 days of purchase, providing merchandise is in unaltered, as-purchased condition. Both the sellers return address and your address are in the US. Can I still receive a refund, or exchange my PANDORA jewellery? U.S. orders under $500 in value are shipped via FedEx Two Day Saver. Some sellers may offer you the option of returning an item for a replacement instead of a refund. Zodiac Gemstones Colorless Diamonds Once entered into our system, your return must be inspected by our Quality Assurance team. Before you request a return, check the sellers return policy in the listing for the sellers return period and other information. What is Diamond Fluorescence? How to Buy a Diamond If necessary, Etsy Trust & Safety can help bring a dispute to a conclusion. If youre requesting a replacement item and the seller uses hassle-free returns, the seller ships it to you within 5 business days of the date you request a return. Please note we are unable to accept returnsfor earrings, pierced jewellery or hair clips due to hygiene reasons. Blue Nile reserves the right to charge your credit card for any fees we incur at time of package receipt. Who Keeps the Ring? 10k VS 14k Gold Gemstone Quiz amzn_assoc_search_bar_position = "bottom"; If you receive a refund, the cost of shipping will be deducted from your refund. Great things come to those who sign up to our email, including 10% OFF your first order. You can add photos until the return process is closed. Other than as set out below we are happy to exchange items that have been purchased from any PANDORA Concept Store (being an authorised PANDORA branded store) in the UK and the authorised PANDORA E-Store (estore-uk.pandora.net). No refund or credit will be given in respect of any gift so returned. Ideal Cut Diamonds Refunds will only be issued from the store of purchase. I2 Clarity Strongest Necklace Chains The Unmounted Diamond must be accompanied by the packing slip and the certificate when applicable (replacement fee for the certificate is $200.00). (adsbygoogle = window.adsbygoogle || []).push({}); amzn_assoc_placement = "adunit0"; 1 Wrist Watches If you use alternative shipping arrangements, return shipping charges arent included in any eBay Money Back Guarantee refunds, even if the seller agreed to pay return shipping charges. Original shipping (unless specified otherwise in the listing Return policy), Restocking fee (if specified in the listing Return policy), Return shipping (if specified in the listing Return policy). If you wish to return items bought within a multi-buy or promotional offer PANDORA will require that you also return any gift item(s) associated with that offer. If the seller uses eBay hassle-free returns or chooses to use an eBay-generated shipping label, we provide you with a return shipping label and packing slip. amzn_assoc_title = "Gold Wheat Necklace Chains"; Articles are accepted for credit or exchange in the U.S. if returned in saleable condition within 30 days, accompanied by a sales receipt. Fake Tiffany Ring Knock-Offs They are highly trusted, have a huge inventory, and low low prices (compare anywhere and see for yourself). GREAT GUIDES How to Use a Jewelers Loupe Items fulfilled by Amazon and purchased from your wedding registry can be returned within 180 days of delivery. 50% off items are exchange only. Depending on the item and the seller, you may have different return options. We cannot offer a refund or exchange without a valid receipt. amzn_assoc_linkid = "cbe0687417f0a3fb3ea2250eb7e45f0e"; amzn_assoc_placement = "adunit0"; What are Single Cut Diamonds? The Cheapest .50 CT Diamonds As an Amazon Associate I also earn from qualifying purchases. We stand behind every item we sell and we want you to experience total satisfaction with your purchase. Watches must be unworn, unaltered and in original condition to be accepted for return or exchange. Gemstone Clarity Just call 1-800-HELZBERG (1-800-435-9237) for instructions. We will credit your original method of payment excluding delivery charges within 3 weeks of receiving your return. Can I return or exchange PANDORA jewellery purchased using a gift card? Gift recipients are entitled to a nonrefundable merchandise credit. In these situations, your original shipping charge usually isnt refunded. I1 Clarity In some instances, return shipping charges may not be based on the actual weight of the package, but are an estimate. @media (min-width:480px) { .adslot_4 { width: 300px; height: 600px; } } How to Clean Diamonds We may ask you to accept a billing agreement to authorize payment for these kinds of charges. I dont have a receipt. Youre returning the original item and want the exact same item as it was described in the listing as a replacement. Please allow approximately 2 weeks for your refund to be processed. Their prices, selection, lifetime warranty, 24/7 customer support and hassle free returns are unbeatable. Items showing obvious signs of wear or alteration by a jeweler other than James Allen will not be accepted . In these situations, the seller cant charge a restocking fee and the seller pays the return shipping charges. Ship the item back to the seller within 5 business days of requesting the return when returning an item for a replacement. Gold Dipped Roses These charges are based on rates eBay negotiated with the USPS and are typically less than what you would pay at the post office for the same item. What is Diamond Fire? So whether its Kay Jewelers, Zales, Helzberg Diamonds, Fred Meyer Jewelers, Tiffanys, or Pandora, their Official Return Policies are HERE: (Taken Directly from their Website). View and rotate any diamond under 20x magnification. amzn_assoc_ad_type = "smart"; Funny Ring Engravings For bank wire purchases under US$1000, please allow 3-4 weeks. What are Jewelry Appraisals? See the item condition policy for returns for more information. However, the reshipping may be at an extra cost depending on the reason it was returned to us. Zales.com is dedicated to delighting you with your jewelry purchase and our services. Ideal Princess Cut Diamonds Depending on the sellers return method, timelines may differ. These cannot be set up online and require assistance. For in-store purchases, merchandise must be returned within 30-days of purchase. A pre-paid UPS Label will be provided upon request. Request a Return Merchandise Authorization code and if youd like, use our convenient pre-paid FedEx Ground return shipping label for only $9.00 (deducted from your refund). Every piece must be sent back unworn and in its original packaging. We are not responsible for lost or stolen articles. Jewelry Salesman Training For international orders under $500, James Allen ships via USPS (United States Postal Service). These policies are also expected to fall in line with Etsys policies. You havent already asked us to step in and help with the transaction under the eBay Money Back Guarantee, opened a PayPal Purchase Protection case, or requested a chargeback on the credit card associated with your PayPal account. Why are there Ring Holes? Cool Geeky Ring Boxes FUN STUFF Diamond Trivia For more information about Gift Card limitations, see Amazon.com Gift Card Terms & Conditions. Their real time interactive diamond inspection is the best in the industry. Package Your Return. Gift returns with receipt can only be exchanged or converted to a gift card. As a company that values its customers, we strive to provide you with an experience that makes you feel confident in your purchase and use of our products and services. If the amount of your Gift Card does not cover the total purchase amount, you will need to pay for the remainder of the purchase with a valid form of payment.

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