expensive ferragamo shoe repair

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Your service is impeccable and staff are so lovely. I don't normally write reviews but this place was just AMAZING - I completely trashed a pair of suede shoes but thought I'd bring them here just in case there was something they could do (after a friend's recommendation) and they look brand new again!! The dents in the leather were initially very noticeable and ugly, but they've managed to reduce it to such an extent that unless you pick the shoes up and know where to look, you can barely detect it. (tracking code registered as delivered but didn't turn up until over a week later).So when they finally arrived I was beside myself with excitement and relief that they weren't lost in transit..When I opened them I pretty much just wanted to have a bit of a cry.I feel like I've sent an antique timber table off for beeswax and oil restoration and they've said..Here you go we painted it Brown.A thick layer of matt baby-poo brown to be exactInstead of telling the story of life it looks like a pair of cheap and nasty probably fake leather boots..I don't even know what to say to them. The front of store team at Evans were fabulous and nothing was too much trouble.Not cheap but I am a firm believer in you get what you pay for . Complex job was well done, simple jobs over charged and messed up They stained the base of my boots, had to bring them back. Took my boots in to be dyed from brown to black. Every time I've used Evans I've been so glad I did. For over 60 years weve provided an authentic Ferragamo shoe repair and restorative service for our clients. Staff are very knowledgable and give great advice in looking after your expensive shoes / leather items. Order not ready? Even offered me coffee from the shop next door. Our team can send you a branded postal box with our two-way Australia Post service. not the cheapest repair place in melbourne but the best. Price was reasonable and quality of work is fantastic. Im so thrilled I took my water logged louboutin wallet to Evans. also received some good advice about keeping it in good condition. Dearer than other shoe repairers possibly but the work is exceptional and they use genuine Vibram products. Really fast turn around and lovely customer service - thank you! Great selection of shoe laces and super friendly staff! And the service was first class throughout, and finished a week earlier than quoted. Not sure what type of process they used to the treat the leather but their almost unrecognisable. Amazing Staff & Amazing Service ! An unbelievably good repair for a pair of shoes I thought I'd have to throw away.They look like new. Unfortunately their customer service can be a little hit and miss. Very highly recommended. The leather was coming apart and little button on the bottom falling off. Very happy with the re-heel and re-sole of my Louboutins! Popular services include resoling, adding colour-matched half rubber sole protection, repairing, replacing or re-covering heelpieces and fixing broken buckles. All repairs left with Evans, unless otherwise specified, are subject to a workmanship guarantee for a period of three months following completion of the order. Williams boots that I was certain had passed their used by date. Great service and such a cute little shop. Salvatore Ferragamo and its related patterns, designs, and logos are owned by Salvatore Ferragamo Italia S.p.A and protected by international trademarks, copyrights, and patents. Up close it barely looks like real leather. Ive now taken three Chanel handbags to the team at Evans and I couldnt be happier with the results. After a not so good experience Evans support team go in touch and resolved things quick smart. They had completely replaced the lining and changed the colour back to a darker brown. Contact support@evans.com.au for live a I will put this down to one bad staff member rather than the whole store. Can't lie about this--my two jobs were not in any way economical, but you will be pleasantly surprised with the results. Then told they were posted and seemingly lost in the post. Over 30 years ago, as a teenager I inherited a custom made pair of cowboy boots from my father..I've worn them continuously on countless adventures and misadventures and loved them dearly.. You'll receive an SMS on completion of your order. I would never consider going anywhere else after coming to Evan's - thank you so much! You can easily feel like you are being taken for a ride when the price for a difficult task on once occasion is then the same amount quoted for a simple job on the next.It's also a good idea to call ahead and check if your items are ready on the day they have specified for pick up, as in my experience they do not notify you if there is a delay.Evans need to loose the attitude and stop inferring that if you question why something costs what it does you or your items are cheap. assistance. You will get email and text updating on the progress of your service. We specialise in Ferragamo shoe repairs. The lady I spoke to there was quite adamant they could do the job, still very impressed with how well they actually turned out. I was a little hesitant as they were expensive boots & I was worried the dyeing process would compromise the quality of the leather or the colour wouldn't be quite right. and I am SO happy with the result. We specialise in soles, heels, cleaning and restorative treatment of the bows, ornaments and vibrant colours commonly used in Ferragamo leather uppers. BUT, price is expensive. Had my diamante sandals fixed ( no other shoe maker would touch)they ended up looking brand new again.Well worth every cent , Mr Evans you are fantastic. An incredible institution. The repair in here is amazing. They seem honest and understand quality craftsmanship. I recently had a pair of ferragamo heels restored here and can personally vouch that they do a fantastic job. Did not purchase anything but their advice on how to clean my Suede shoes was excellent. Loved the jacket, but back home the cotton lining - well, it just felt, meh. Please note, orders statuses are updated in 20 minute intervals.Any changes in your status may This following document sets forth the Privacy Policy for the Evans website,www.evans.com. If they can't do it, it can't be done. Very friendly knowledgeable staff member- happy to recommend to potential customers. 10/10. Their colour doesn't match any shoes polish available through general retail so I had them restored at Evans. My feet and I look forward to another 20 years of comfort. What impressed me most was there were hundreds of shoe laces choices. I dropped off my bag to Evans and picked it up under 4 weeks later. They gave me a better heel than new and cleaned up a roughly attached topy while they were at it! Great service and professional finish. Thank you! All Rights Reserved. After several days I received a text saying my bag was ready for collection and went into the shop for pick up. Friendly and knowledgeable staff that have beautiful products for cleaning shoes. They replaced a defective zip on a boot, matching the other perfectly and using the original zip pull. They managed to revive one of my old pairs of R.M. I have used Evans' services a few times over the years and my experiences have been good and bad. showing. Send Photos. Fast and friendly service. Visit our Melbourne heritage workshop or if youre looking for Ferragamo shoe repairs near me send your shoes to our team via our online Australia post service. I have used Evans in order to get quality leather repairs for many years and have received consistent quality workmanship. Admittedly, I havent had much experience with these kind of services so may have to shop around next time. There are many famous cities in the world that don't have such a handy place to give life back to ones treasured leathergoods. While in California, Ferragamo studied anatomy at the University of Southern California for the purpose of learning how to make his shoes more comfortable. Cheers guys, Robert. Very helpful and pleasant staff and fast service. Good in depth knowledge of their craft. Thanks guys, great communication, great service. The boots have been sent back after long discussions and recap of what was actually expected. It was clear they knew what they were talking about. We also professionally clean, remove stains and recolour or redye Ferragmo shoes restoring the leather to original condition. The service was very friendly and efficient and speedy and I have already recommended Evans to my son. Fast forward to now, and Evans replaced the lining with a slinky dark chocolate brown satin, and with a real attention to detail around the seams and pockets and so forth. A loved leather bag I'd previously had repaired destroyed the handle. Just make sure you have your expectations matched to what they can and can't do. Our goal is therefore to restore items to the best condition possible. Work on shoes and boots are excellent.Lionel. STRONGLY recommend them if you need anything fixed! Highly recommend. The front desk is very welcoming and knowledgeable and you can trace the progress of your repair on your customary electronic device. Evans repaired it to the original state with a stronger handle. The expertise is second to none. highly regarded in Melbourne amongst shoe enthusiasts due to their quality of work. Very professional service for leather repair. The technicians at Rago Brothers repair and restore Ferragamo shoesevery single day. The repair processes recommended for any item are selected to suit the nature of the leather or material, the structure and condition of the item. I had just bought an LV belt that i loove and heard about the quality work and how the customers treasured the work of Evans. Favourite Studded Leather Boots:Very impressed with how they've managed to turn my absolutely worn-down, wine-stained and ripped leather boots into a very presentable pair of staple boots. The owner was very professional a family run business which we cannot recommend highly enough. Only lasted 3 months.I have since been contacted by the shop and they have resolved the issue. I went elsewhere and was quoted $50 for leather handles. The photos speak for themselves. Best service. Job was botched by another provider. Old fashioned service and old fashioned (and therefore, detailed) attention to workmanship. Sarah promised me Thursday morning. Excellent repair, even though tricky, and professional and friendly customer service. Very pleased its usable again! The shoes look new again. Evans employs only highly skilled leather craftsmen and items entrusted to our workshop are handled with the highest care. Upon bringing in my absolutely destroyed pouch to be restored, I had a lovely chat with Jenny I believe, who was very knowledgeable. They are true cobblers and hand work these goods. We also use emails for non-commercial purposes. Thanks Jenny for the repair to my 10+ year old Fendi handbag - it looks almost as good as new.Very prompt service and good value compared to buying a new one. Thank you to all at Evans. They look fantastic!!! But they were dirty, really dirty and showed their age.As a prime example of the merit of buying quality once I figured they deserved to be restored properly and professionally. Left the store with all my needs met feeling rather satisfied. Friendly courteous staff.Uses good material.Sole - really nice finish.Restorative clean - very nice finish.Efficient service. Will not hesitate to recommend or return to get leather repaired or restored. If you decide to send us an order via post or courier, ensure that your items are packed securely. Love rekindled!! But the simple job of my boots could've been done better elsewhere for half the price and half the hassles! We utilise SMS for non-commercial purposes. Plus, you get a genuine "Evans" shoe bag (cloth) to carry your favourites home in. In addition, some materials and hardware are proprietary of certain brands and there are regulations against using these materials for our repairs. Evans cannot assume responsibility for the inherent weakness of, or defects in the leather or materials that are not readily apparent prior to processing. The prices listed on the Evans website are to be used as a guide only. It looked sharp and sturdy. 1960s when the original Evan was their neighbour and we could drop off in Noth Caulfield . My pink leather heels were worn out. Went to the store and they would not repair. I myself have been in customer service over 18 years and learnt from these guys on how to provide great personalised service to customers. Not only was the repair excellent but the communication and assistance was speedy and very good.A very prompt and professional customer service. Highly recommend .Excellent customer service. Evans is more expensive than other shoe repair places in town, but for good reason. Completed in 2 days. )While dirty and scuffed the boots carried a patena that told a story. I took a pair of RM Williams classic craftsman to get a Vibram sole put on it. Send photos of your Ferragamo shoes to our team and get an online quote. These emails provide important information such as repair details, copies of receipts and order status updates. They restored it to as new condition. I had them fix the strap on a leather messenger bag. !Highly recommend. Bought 2 pairs of RM Williams and without compromise to quality both pairs had protective soles put on them .The quality of workmanship was outstanding, the staff were really friendly and helpful and the system of customer notification faultless.Also has my daughters baby shoes bronzed here a few months ago - dont think there is anywhere else in Melbourne that does this - fabulous result .My family has used Evans since the. I was very pleased that the colour change had not ruined the texture or feel of the leather. Any message you send to Evans via email, postcard, letter, voice mail or other transmission relating to your use of this site shall be and remain the property of Evans, and Evans shall not be limited in any way in its use, promotional, commercial or otherwise. These guys are premium. The stitching had frayed on the handles and the lovely blue colour had faded. Please notify Evans customer support within 24 hours of any complaints, concerns or queries regarding the item. I was unsure if the price would be worth it but after consulting with a friend who had used Evans services before I decided to go ahead. For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. Great service, great workmanship. I had my arms shortened by 8cm on my leather jacket and it is perfect. Exceptional service, the sort of place that makes you look forward to when you'll have to go back. View on Google Maps, Your use of the Evans website and services constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. Expectations were low but you can now barely tell at all. Thank you! I'll be back sooner than later. They did a great job and I'm really happy with it. All customers are required to supply personal information on creation of an order. felt a bit like I went back in time coming into this place such a quaint and traditional shop and they did some amazing repair work on my satchel to. I went into the repair shop with 15 minutes left on my break and they instantly fixed them! Professional, outstanding customer service by Tanya - even followed up with a call on quote. We save certain messages and emails on file for promotional and marketing purposes, but we are not required to and do not retain every such message. He later moved to Hollywood where he became quite famous making handmade shoes for movie stars. Beautiful work - thanks. I took and old leather jacket for reconditioning, the service and knowledge and result were all exceptional. In 1927, Ferragamo moved back to Italy where he continued designing shoes for some of the wealthiest people and, later, created the wedge heel in 1936. Very knowledgeable staff, high quality work, definitely worth the price. Clear presentation of costs and production timeline.I was updated with progress made throughout the entire restoration project lifecycle until finish. If its a nice item, the price of service is worthwhile - on the expensive side of things but you absolutely get what you pay for. Most Recent: June 5, 2020. While they do a great job and there is no doubt that their focus is on the quality of the work, they falter with customer service.Evans would benefit from giving their customers greater transparency with a price guide. Jenny was very helpful and puts a lot of effort into achieving the best resultsIm very happy with the beautiful job she did with my Gucci . This image is after and the bag looks brand new (as do the others)!The staff are also very knowledgeable and explain how to take better care of your leather products.Thank you team! Nice to see places like this still exist. I would highly recommend and trust Evans for any designer leather goods that need repair. Please note, orders are updated in 20 minute intervals so there maybe a delay in your order Salvatore Ferragamo arrived in the United States in 1914 and began creating handmade shoes and boots in Boston. I gave them two pairs of shoes to work on and this is how they turned out:1. All efforts will be made to ensure that repair and restoration jobs are completed to a high standard. As usual, excellent and very prompt service from Evans, and high quality materials used. Anyone can put a strap on a handbag but if you want a high quality hand made strap that will last for 10 years instead of 6 months then theses are the guys you see.I found some staff helpful and spent 20minutes talking about how to care for my leather goods. Is there anything they cant fix?? Top address but reasonable prices. Evans reserves the right to make amendments to this Privacy Policy at any time. We make every attempt to be consistent with our pricing and to provide transperent information regarding our repair processes. Elegant and welcoming store stocked with quality products. I was worried about it, but they did such a magnificent job!! Their prices are more expensive than the average cobbler, but worth it for items I've already paid a lot of money for in the first place. The staff are down to earth and were very willing to share their knowledge with me. Great old-fashioned, professional and friendly service. The shoulder strap is stronger than when I first bought it and I know it's going to last me a very long time. I brought my leather bag to Evans because the inner lining had worn out and the colour was fading to a lighter brown. Not cheap. Although they have removed the stain I am concerned about how the spot treatment will impact the way the boots wear and ageI am glad I brought my flats here but wish I had of brought my boots elsewhere, Amazing quality service and restoration of my wife's handbag - absolutely like a new handbag again, from a very neglected state. The workmanship on the repair is better than the original. If you would like to do so, please let us know. Sue E , Quality of work to fix a satchel was first rate, better than new. The sad story was I'd fallen out of love with a beautiful, rugged leather jacket I bought a few years back while on a ski trip to Jackson Hole, Wyoming. It is also a wonderful experience to visit your shop and see the old world charm of the spiral staircase and the beautifully-crafted cabinetry. My everyday bag is still in near perfect condition a year later. Very Helpul, great service and fantastic overall workmanship. Been a customer for 45 years .Had my wedding shoes covered with material to match my wedding dress . Be prepared to pay for this level of quality. If you acctully buy quality goods then these guys are the ones you take your $700 sendra boots to. They did them on the spot and they look good as new. update. I've been taking my leather shoes to Evan's to be re-soled for years. You will only receive an SMS from Evans in regards to order details and order status updates. If you buy a pair of $30 shoes from rivers go to Mr minute. Amazing quality of work and they turned it around in less than a week. This site is published by Rago Brothers Shoe & Leather Repair, LLC, which is solely responsible for its contents. I cannot recommend Evans highly enough. I had protective soles and water proof done on my leather ballet flats. Was thoroughly impressed with the end to end service at Evans. High quality workmanship. The old man I talked to said he would make patches under the jackets lining so they would be less noticeable. Fabulous service.All staff I dealt with really knew about shoe repairs.The actual repair (full resolve) was extremely well done - real craftsmanship.I feel very confident about the quality repair and excellent staff.Worth the money. Glad I found this place. High quality repairs! The salespeople are very friendly and nice so I dislike having to give them this less than glowing review.

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