Opened packages can be considered for return only when an incorrect product is mistakenly dispatched to your address. The patented \"Peach Mat Construction\" guarantees skin dryness, odor control, neutralization of urine and inhibition of bacterial growth. Provides breathable comfort in a value brief where cost containment is the key focus. The customers can compare the difference between price range of other brands and incontinence products offered by Genesis. Patient Lifts like those from, but not exclusive to BestCare, Drive Medical, Invacare, Traxx Mobility, Protekt, and Lumex are Non-Returnable. Customer support is always ready to address the concerns of our beloved customers without making any delay. With Healthwick's Free Sample Program,try up to 5 different samples on any order FREE!*. Refasten-able sticky tabs, double tape tabs and Velcro hook and loop style tabs. If you're choosing an underwear or adult diaper style product, finding the right fit is very important. Caregivers experience greater peace of mind knowing those they care for experience greater comfort and a more normal lifestyle. If you will be more than 15 business days to pick up your order, please contact us to make arrangements. Tranquility ATN (All-Through-The-Night) Disposable Brief, A full-fit poly-backed brief with expanded surface area providing longer wear-time by absorbing multiple voids. Handling and shipping charges arenon-refundable. For this reason, we are unable to accept returns of any product,opened or unopened. Our mission is to provide our valued customers with direct access to quality incontinence care products, and related home care supplies. If you need additional details or have questions about a product before placing your order, or if you would like to return or exchange your purchase, please contact our Customer Care Team at 888.739.4330. This includes products that have been changed by the manufacturer as this is beyond our control. Find the widest part of your calf. Custom build recliners from Winco, Lumex, and some Pride Lift Chairs, made-to-order products like Big Boyz Beds, *Flexabeds, and Moxi Mattresses are Non-Returnable. As a result, this cost will be deducted from your eligible return refund. Extra protection over youth or adult disposable diapers. Get the latest updates on new products and upcoming sales, Tranquility Bariatric Tab Closure 3XL Briefs - Maximum Absorbency, original shipping carton with manufacturer packaging, Wings Super Quilted Tab Closure Bariatric Briefs - Maximum Absorbency, Tranquility Essential Tab Closure Briefs - Heavy Absorbency, Tranquility SlimLine Original Tab Closure Briefs - Heavy Absorbency, Tranquility ATN Tab Closure Overnight Briefs - Maximum Absorbency, Tranquility Hi-Rise Bariatric Brief 3XL - Heavy Absorbency, Tranquility AIR-Plus Tab Closure Bariatric Briefs 4 to 5XL- Heavy Absorbency, Tranquility 9" x 13" Personal Cleansing Washcloths with Aloe, Pillows, Cushions, Bed Wedges & Positioners, this link to the Returns, Cancellations & Exchange Policy page, Reviews from Real Customers on NewLeaf Home Medical, Full-fit brief with breathable stretchy side panels, Peach absorbent core protects sensitive skin and guarantees skin dryness, Odor reducing and urine pH neutralization, Wide, micro-hook closure tabs grip the brief for a secure fit, allows multiple openings and closings. If the condition of the product during receipt is unsatisfactory in any respect or if any physical damage is visible on the package, please notify us within 24 hrs by calling our customer care. Orders that were paid for by credit card, debit card, or PayPal may be subject to a non-recoverable 3% processing fee that was assessed by the payment processor when your transaction was processed. Healthwick is committed to ensuring the highest level of sanitation and hygiene for our products, as they are intended for personal health care use. All rights reserved. Unfortunately, if you arrive before the order is ready, we will not be able to accommodate you. Breathable sides help eliminate heat and moisture, providing an ideal micro-climate for skin integrity. If you have received an order which is damaged or faulty, please contact us athelp@healthwick.caor call toll free 1-877-775-6656 and we would be happy to discuss replacement options. UPS will also leave a card with a number to contact where you can reschedule the delivery date, arrange to pick up your shipment at a UPS Customer Centre, have your shipment delivered to a different address, or to return the shipment to Healthwick. Clothlike backing also means the diapers are silent and discreet. There can be instances when products are lost or damaged during transit. Prevent leaks and sagging for improved comfort & control. We are inspired by experiences with loved ones who deserve better incontinence solutions. Adult Diapers and Incontinence Products Delivery, Tranquility ATN Super Absorbent Overnight Diapers, StayDry Cloth-Like Breathable Adult Diapers, McKesson Extended Wear Tab Closure Adult Diapers Heavy Absorbency, Wings Choice Plus Disposable Adult Diapers, Wellness Original Tabbed Adult Diapers Briefs, Tena Youth X-Small Disposable Teen Diapers, Tranquility Air-Plus 4-XL Adult Bariatric Diapers, TENA Bariatric Briefs 3XL-Large Adult Diapers, Ultra Plus 3X-Large Bariatric Adult Diapers, Tranquility Overnight Pull Up Underwear for Adults and Teens, Powder Free Nitrile Exam Glove NonSterile, Tranquility Premium DayTime Pull Up Underwear. If your parcel is returned to us unclaimed, we will call you to have the package reshipped (with an additional shipping charge) or refund the cost of product less shipping fees. Those that need heavy protection from incontinence, Those with low mobility, or those that are bed-bound. 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Mattresses must be returned in New condition. Contoured core with breathable sides allow for air circulation. Subscribe for our newsletter to receive product updates and exclusive offers! The required length differ by gender. Measuring for compression socks and stockings can be performed by a certified fitter, but it can also be done easily by yourself at home. While many of our products are offered with "Free Shipping," the actual incurred ship-to costs cannot be recouped from the shipping company once your item has shipped. Fits up to 96 waist. Tranquility SmartCore Disposable Briefs with Tabs are ideal for: Your payment information is processed securely. Full-fit brief with higher coverage in the front and back for a secure fit. Please note that UPS is not available for: If your address is ineligible for UPS shipping and you've selected this as your option, we will contact you to offer you Canada Post or a full refund. StayDry Adult Diapers, Disposable Briefs, For overnight heavy adult diapers we recommend the following: Please note that for quality assurance reasons, we may ask for photos of the damage or fault. Tranquility is a registered trademark of Principle Business Enterprises, Inc. | Copyright 2022, Who We Are | Principle Business Enterprises | Unsolicted Ideas Policy | Privacy Policy | Contact Us. Measure around your ankle (this measurement is called the circumference). Our disposable tab-style diapers and adult briefs provide a dignified and comfortable alternative to pull up underwear and disposable incontinence products. Fits up to 108 waist. and Breathable (size 4-5XL, 70 - 108 in. The customer cannot claim any refund if he/she refuses to accept the package or if the address provided by him or her appears to be incorrect or undeliverable. Sign up for our newsletter and be the first to know about coupons and special promotions. Refastenable tabs allow you to adjust the fit as many times as you need for the best possible comfort and protection. Feel free to contact customer care service and we would be happy to help. You will still be responsible for our original shipping costs and the return shipping charges. External catheters, also known as condom catheters, are measured in millimetres (mm). For best results, measure first thing in the morning as your leg will swell over the course of the day, leading to unreliable measurements if you take a measurement later in the day. Customers who preferone carrier over the other also have the option of choosing Canada Post or UPS for an additional charge. FR sizes do not apply to external catheters. You will still be responsible for our original shipping costs and the return shipping charges. Mattress or Bathroom products that have been put into use are NOT eligible for return. *Manufacturers will not grant return authorization if the original box and packaging has been discarded. Like most incontinence products, size and fit are very important. Select whichever measurement is larger to find the correct size. Find the perfect tab style adult diapers for your needs. Please wait to receive the confirmation email that your order is ready for pickup before coming to our office. Healthwick offers options for Intermittent Catheters and Male External Catheters. The original packaging of the product and seals must not be tampered. 2. Healthwick is a proud member of the Better Business Bureau. Please contact us if you have any questions at 1-877-775-6656. We leave no stone upturned to diminish the stress of our customers. Catheter lengths are typically measured in inches. Orders placed before noon EST and which contain only in-stock items ship the same day! The diameter of a catheter tube is measured in French scale (FR). Samples are individually packaged and sealed for sanitation and are the exact same product as sold in full packages.
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