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I even saw a mask on the floor that was left unattended for 2 days. as this demonstrates our consistency in upholding the Dreams Resorts brand standards. Good for relaxation. Best regards from sunny Cancun! It was truly a pleasure to be your host during your getaway to the beautiful Mexican Caribbean, and it is our greatest pleasure to know that you were satisfied with the service provided, as this demonstrates our consistency in maintaining the standards of the Dreams Resorts brand. Your feedback is really valuable to us as it allows us to improve our service and product levels. Rest assured we will forward your comments to departments, as a motivation to continue delivering a great service. Greetings from sunny Cancun! You can hear people in the hall way, and moving around above you. On behalf of the entire team of colleagues at Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in the Mexican Caribbean! Therefore, we appreciate your kind comments, and you can be sure that your comments will not go unnoticed. Best Regards from sunny Cancun! We sincerely hope to welcome you again on a future occasion and provide you with the exceptional quality and service that our brand and resort are known for. Greetings from sunny Cancun! Greetings from the radiant Cancun! We truly look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Social Media Coordinator The only drawback with the main pool is that it only gets sun until about mid afternoon. Liked: Cleanliness, staff & service, property conditions & facilities. It was truly a pleasure to be your host during your getaway to the beautiful Mexican Caribbean, and it is our greatest pleasure to know that you were satisfied with the service provided, as this demonstrates our consistency in maintaining the standards of the Dreams Resorts brand. Entertainment staff at pool was so cute. We hope that you regain your confidence in us, as it will be a pleasure to offer you a renewed experience. Pools were pristine, and we always got chairs no matter what time of day we set up by the pool. Greetings from sunny Cancun! Save 10% or more on thousands of properties with member prices. Selected this resort for its variety in restaurants. One night we ordered a seafood pasta that came 2 mussels and 3 squid rings. It was super windy and the beach area was very small and dirty. Conclusion: Expensive all inclusive, sub-par food, decent rooms, slow service, bad service from front desk staff. Dear Mrs. Joanna Olivia, Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your review of your recent stay at our resort. Greetings from sunny Cancun! Ive been to resorts that had little to none It was truly a pleasure to be your host during your getaway to the beautiful Mexican Caribbean, and it is our greatest pleasure to know that you were satisfied with the service provided, as this demonstrates our consistency in maintaining the standards of the Dreams Resorts brand. That said, we are disappointed to learn that we have unfortunately not met your expectations in other respects. We truly hope that you will give us the opportunity to host you again in the future, so that we can provide you with the truly extraordinary experience you deserve. Which eats up time, entertainment at night average. The restaurants were great and had a variety of options. Good portion are tiny at this resort however that one meal tasted decent. Greetings from sunny Cancun! Dreams Vista Cancun Golf & Spa Resort, Dear Ms. Natacia, Your comments will inspire our team to continue working with passion, ensuring that our valued guests have an enjoyable and memorable experience with us. We have taken your rating very seriously, it is never our intention to disappoint you, and you can be sure that the necessary measures are being taken to prevent it from happening again. It was truly a pleasure to be your host during your getaway to the beautiful Mexican Caribbean, and it is our greatest pleasure to know that you were satisfied with the service provided, as this demonstrates our consistency in maintaining the standards of the Dreams Resorts brand. We hope to welcome you again on a future occasion and provide you with quality and service. Very friendly staff. We have to pull our luggage by ourself with kids. While at the beach, Juan kept our drinks full and was extremely friendly. Sincerely, It was spicy & cheesy, and was overall, was the highlight Sincerely, Angel Siliceo E-Concierge, Dear Mr. Chung K Lee , We would like to thank you for giving us the opportunity to welcome you to our resort, it has been a pleasure to host you, thank you for sharing your comments through this medium. Great staff! We truly look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort and the improvements achieved thanks to your valuable feedback. For the chef positions, it is imperative that they hire people that actually know how to cook and prepare foods. After a friend inquired to the front desk the worker actually made a calm and found out that in fact the room was ready. While we did enjoy the hours of the buffet, some fans or air conditioning in that area would have really made a difference. Our vacation was lovely, the only issue we had was the exclusion if you were not a member. Bathroom: clean and the water pressure was great. Sincerely, Xochitl Rivera, E-Concierge Dreams Vista Cancun Golf & Spa Resort, Response from E-Concierge on Apr 16, 2022, Dear Guest, On behalf of the entire Dreams Vista Cancun Golf & Spa Resort team of colleagues, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in Cancun! On the other hand, we are sorry that you have not received your VIP services, rest assured that we will be passing this comment to our Preferred Club manager to reinforce these procedures, to prevent and avoid any similar inconvenience in the future. There are also metal poles coming out of the water which I had them removed because it couldve killed somebody if they wouldve fell through it. We hope that you regain your confidence in us, as it will be a pleasure to offer you a renewed experience. Beautiful rooftop swimming pool and Bluewater grill restaurant views are exquisite. Kind regards, Xochitl Rivera E-Concierge, Dear Mrs. Mykola, Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in Cancun! A beautiful resort for partners or a family trip. We truly look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that our brand and resort are known for. It is an honor for us to know that you enjoyed the incredible service of our colleagues and the variety of restaurants at the resort. Food is terrible. If you change your mind and want to come back, please do not hesitate to contact us, we will do our best to exceed your expectations and give you an excellent service. We greatly appreciate your kind comments here and have shared them with our team. Great hotel standard , well known around different countries . Please be assured that we will take your feedback seriously as part of our ongoing commitment to improve our service levels and guest experience. Beware of the "coupons' they offer you as they will be used purely as an enticement technique and they are not valid unless you spend a lot more money. Dear Ms. Hortensia Membreno, On behalf of the team at Dreams Vista Cancun Golf & Spa Resort, we would like to thank you first for choosing us as your hosts for your recent getaway to the Caribbean Mexican. Sincerely, Xochitl Rivera E-Concierge Dreams Vista Cancun Golf & Spa Resort, Dear Guest, On behalf of the team of colleagues at Dreams Vista Cancun Golf & Spa Resort, we would like to thank you first and foremost for choosing us as your hosts for your recent getaway to the Mexican Caribbean. Food for vegetarians and vegan is scare. As a prefer club customer I was expecting better on the room and in general. , our restaurants, the children's area and our staff. The beach is tiny but it does the job. Sincerely, Xochitl Rivera E-Concierge Dreams Vista Cancun Golf & Spa Resort, Traveled with partner, Traveled with family, Dear Mr. Oscar Montero, Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in Cancun! Liked: Staff & service, amenities, property conditions & facilities. Best Regards from sunny Cancun! Disliked: Cleanliness, staff & service, amenities, property conditions & facilities, I left a day early because I was unhappy with my room & food & they would refund my day I didnt stay. The quality of the food was the worst Ive had at an all inclusive resort. It was really a pleasure to be your host during your getaway to the beautiful Caribbean Mexican, and it is our greatest pleasure to know that you were satisfied with the service provided. Family friendly, cleanly, quick room service. Xochitl Rivera E-Concierge, Response from E-Concierge on Apr 13, 2022, Dear Mr. Soheil , We would like to thank you for giving us the opportunity to receive you at our resort, it was a pleasure to receive you, thank you for sharing your comments through this medium, your comments are really valuable for us, since they allow us to improve our levels of service and product. If you change your mind and want to come back, do not hesitate to contact us, we will do our best to exceed your expectations, pamper you and provide you with excellent service. The staff were friendly . Greetings from sunny Cancun! Super clean ,all inclusive , great ocean view. Pretty incredible for a resort of this type or at least how's advertised. We hope to welcome you again in the future and provide you with quality and service, Greetings from beautiful Cancun! If you change your mind and want to come back, do not hesitate to contact us, we will do our best to exceed your expectations, pamper you and provide you with excellent service. It was clean. Greetings from sunny Cancun! . We hope that you will regain your confidence in us, as it will be our pleasure to provide you with a renewed experience. I will never stay at this hotel again. I would definitely visit again and recommend. Rest assured we will forward your comments to our food department, as a motivation to continue delivering a great service. There were sperate shows, etc and places you were noy allowed to use. We sincerely hope to welcome you back on a future occasion and provide you with the exceptional quality and service that our brand and resort are known for. From the moment we checked in with the preferred club, Eduardo took care of all the details including tee times and reservations. Sincerely, It was truly a pleasure to be your host during your getaway to the beautiful Mexican Caribbean, and it is our greatest pleasure to know that you were satisfied with the service provided, as this demonstrates our consistency in maintaining the standards of the Dreams Resorts brand. Best regards from sunny Cancun! Please be assured that we have shared your kind comments with the appropriate departments in order to properly follow up on the areas of opportunity you mention. Xochitl Rivera EConcierge Dreams Vista Cancun Golf & Spa Resort, Dear Mr. Gosia, On behalf of the entire Dreams Vista Cancun Golf & Spa Resort staff, we would like to thank you for taking the time to post a review of your stay at our resort. Sincerely, Xochitl Rivera E-Concierge, Dear Mrs Jane , Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in Cancun! I ordered it twice a day during my visit. This property boasts a unique architecture and superb views. It was difficult to book reservation at Hibachi Resturant. Sincerely, Angel Siliceo eConcierge, Dear Mr. Deontae, Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in Cancun! Sincerely, Xochitl Rivera E-Concierge Dreams Vista Cancun Golf & Spa Resort, Dear Mr. Dionicei, We encourage our guests to give us feedback on our services during their stay so that we can offer them the best memories and experiences of their vacation with us. We hope to welcome you again on a future occasion and provide you with quality and service. We truly look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort and the improvements achieved thanks to your valuable feedback. We stayed at the resort from May 19 to May 26 two adults and two children and also went with two other couples that had kids. We werent able to have access to early check-in. He brought the manager of the restaurant over to the table. The beach really sucks, seaweed and not clean at all. The hotel, although considered a newer property (less than two years old), is showing serious signs wear. Greetings from sunny Cancun! Liked: Cleanliness, property conditions & facilities. Arrived after 4:30pm was told the room was not ready. Rest assured, we will forward your kind comments to our team, especially the entertainment team, as a motivation to continue with our great job! The staff for the most is friendly and attentive with the exception of the check-in/front desk staff which lack the basic courtesy when dealing with guests. We hope that you regain your confidence in us, as it will be a pleasure to offer you a renewed experience. Sincerely, Angel Siliceo E-Concierge Dreams Vista Cancun Golf & Spa Resort, Dear Mrs. Adriana, Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in Cancun! A normally stay on a 4 or 5 start Hotel and never experience a service like this hotel. The dislikes that we had were the limitations that my 1.5 year old son had. The food wasn't 5 star as some people noted but fantastic for an all-inclusive resort. We hope to have the opportunity to offer you a renewed experience with the improvements made thanks to your valuable feedback. We traveled as a family of 6 and absolutely enjoyed our 5 day stay. The food was excellent! , our restaurants, the children's area and our staff. We hope to welcome you again on a future occasion and provide you with quality and service. We hope to welcome you again on a future occasion and provide you with quality and service. Do not hesitate to contact us personally before your arrival, we will be happy to assist you. your move to Preferred Club. We loved the huge pool and the surfing opportunity for the kids in th wave area. Liked: Cleanliness, staff & service, amenities. Greetings from sunny Cancun! Bring snacks. The food I would rate a 7/10. 20 out of 286 reviews, Liked: Cleanliness, staff & service, amenities, property conditions & facilities, Disliked: Amenities, property conditions & facilities. Especially at the hibachi restaurant. Great place beautiful property. It was truly a pleasure to be your host during your getaway to the beautiful Mexican Caribbean, and it is our greatest pleasure to know that you were satisfied with the service provided, as this demonstrates our consistency in maintaining the standards of the Dreams Resorts brand, just as you liked it. Sincerely, Xochitl Rivera E-Concierge Dreams Vista Cancun Golf & Spa Resort, Dear Ms. Allyson, On behalf of our entire team, we want to thank you for choosing us as your hosts on your recent visit to the Mexican Caribbean and for sharing your experience with us. We have taken your comments about the issue of your pet at our resort very seriously, you can be sure that the necessary measures are being taken to prevent a recurrence in the future. We hope you regain your confidence in us, as it will be our pleasure to offer you a renewed experience. The elevators were falling apart, the windows in the restaurants and the rooms were filthy and no one took the time to clean them. Greetings from sunny Cancun! The pool side had one worker. It was truly a pleasure being your host during your gateway to our beautiful destination, and it is our most pleasure to learn that you were satisfied with the service provided, as it shows our consistency in maintaining the Dreams Resorts brand standards. Beautiful. It was truly a pleasure to be your host during your family vacation in the beautiful Caribbean Mexican, and it is our greatest pleasure to know that you were satisfied. I ordered pizza twice from Pizza Hut and dominos because I was so hungry. Sincerely, Angel Siliceo eConcierge, Dear Ms. Evyerk, On behalf of the entire team at Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for choosing us as your hosts for your recent getaway to the Caribbean Mexican, it was a pleasure! Greetings from sunny Cancun! Id come back to this resort again. All rights reserved. Management did not take the seriously and played it Ill like it wasnt a big deal even though they said that this has happened in the past. Dear Mr. Jeffrey, On behalf of the entire team of colleagues at Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post a review of your stay at our resort. We truly look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that our brand and resort are known for. If you change your mind and want to return, do not hesitate to contact us, we will do our best to exceed your expectations, pamper you and provide you with excellent service. It is enough to get some sand and go for a swim in the ocean. The roof top restaurant for dinner the menu was so small only 4 main dish to choose for club member and it was not that great. Sincerely, Xochitl Rivera E-Concierge Dreams Vista Cancun Golf & Spa Resort, Response from Social Media Coordinator on May 11, 2022, Dear Mr. Benny, On behalf of the entire team of colleagues at Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in Cancun! Dear Mr. Paulo, Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in Cancun! Beyond great with the service. But overall great stay. Sincerely, The buffet was small. We hope to welcome you again on a future occasion and provide you with quality and service. We are very sorry that our options you mention have not met your expectations; We encourage our guests to give us feedback on our services during their stay so that we can offer them the best memories and experiences of their vacation with us. the restaurant the only one that we like was the Italian Portifino. Amazing views and very spacious. Celia kept our room spotless and made sure our room was perfect every day. This restaurant opens after 6, portofino. Would have loved a swim up bar and more outdoor lounging areas for in the evenings, before & after dinner. 4 adults and 4 kids . We travelled with a small childthis property was perfect size for what we needed. The manager told me that they looked into the freezer and found one more salmon hiding in the back. It was truly a pleasure to be your host during your getaway to the beautiful Mexican Caribbean, and it is our greatest pleasure to know that you were satisfied with the service provided, as this demonstrates our consistency in maintaining the standards of the Dreams Resorts brand. The pool was very cold, the beach is very rocky and not well maintained. We also loved the gym and selection of restaurants . Staff unbelievably helpful and on the top of things - probably best service I have received in all inclusive . Sincerely, Antonio Velzquez Social Media Coordinator & eConcierge Dreams Vista Cancun Golf & Spa Resort. It was a pleasure to be your host during your recent getaway to the Mexican Caribbean. There are no designated smoking areas (at least not much, just one besides the beach), which is unfair to those who smoke. Rest assured that your kind comments will be passed on to our team, especially Martin, Alejandro, Juan and Erika, as motivation to continue our great work. Room was impeccable every day. Sincerely, Antonio Velzquez, Social Media Coordinator Dreams Vista Cancun Golf & Spa Resort, Dear guest, We are very pleased to hear that you were very satisfied with our service as we strive to provide the most memorable experience for our valued guests. The perks that we enjoyed were the safety of the hotel as they always had someone confirm our room number and they knew when we were leaving and coming back. Your feedback is really valuable to us as it allows us to improve our service and product levels. in the future. On behalf of the entire staff at Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post a review of your stay at our resort. It was truly a pleasure to be your host during your getaway to the beautiful Mexican Caribbean, and it is our greatest pleasure to know that you were satisfied with the service provided, as this demonstrates our consistency in maintaining the standards of the Dreams Resorts brand.

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