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Knowledge sharing can come in many different forms it can be a planned workshop where experts in the team share best practices and latest industry trends. Once everyone opens up, it will become natural to educate each other and share knowledge, ultimately helping the team grow professionally and personally. Encourage a marketing professional to try sales for a few months and vice versa. Book a personal onboarding program together with dedicated success managers to ensure your team gets the most out of Easygenerator. Now your team can easily collaborate on anything from processes to playbooks. This might also help people open up because now, they have something to look forward to and gain from it. With a third of companies rating their knowledge-sharing culture as average, team members are missing out. The problem is that research shows more information generally leads to less knowledge sharing within a team. A companys most valuable resource is the knowledge of its people. Knowledge centers act as a single source of truth for the team. You may quickly find your team uses email, cloud storage, internal wikis, different chat platforms, and HR software that stores things like comapny handbooks. Using the document editor, your team can join forces and create, edit, and share content. Sign up for an account and invite your team. It can also be used as a tool for knowledge sharing allowing employees to access information quickly and easily. So if you want your company to grow efficiently in a sustainable way, preventing knowledge hoarding is a key and here are some tips to help you encourage knowledge sharing in your organization: One of the challenges of encouraging more knowledge sharing in the workplace is that knowledge sharing is usually not directly tied to employees KPI. Here are five strategies you can use to share knowledge in the workplace. Kasper Spiro is the Co-founder and Chief learning strategist of Easygenerator and a recognized thought leader in the world of e-learning. For example, a games night where everyone gets together and plays games. If a team member is holding back on sharing their knowledge, you need to dig deeperwhy isn't this person motivated to tell others what they know? What are the strategies to share knowledge in the workplace? Theres often a fear among people that once they share their ideas with others, someone else might take advantage of that information and make them redundant. As a business, your objective is to thrive, not just survive. A mentor shares their experience and learning with the team member who needs the guidance and initial push on how to handle certain situations at work and navigate sticky situations and problems. January 14th, 2021, Knowledge Sharing: 5 Strategies to Share Knowledge In the Workplace, encourage knowledge sharing in your workplace. The more new things and ideas people learn at work, the more ammunition they have to perform better. For example: Knowledge sharing encourages clear and effective communication between teams which eventually leads to better teamwork. Learn how other companies have benefited from Easygenerator. Investing in software that allows your team to easily create, store, and share information within a single platform will help solve this problem. Leverage your employees' expertise to meet all learning needs. You can give the rewards after they do the task or at the end of an office year. Onboarding Buddy Knowledge Sharing Onboard Knowledge Management 4. The 16 Best Intranet Software for Business in 2022. This is why your team's openness is critical for creating a positive and creative work environment. Another reason you should incentivize your team to share their knowledge is that it stops them from hoarding it. E-learning Other than channels for really focused work-related discussion, we have also created some good-reads or knowledge sharing channels on our Slack to encourage teammates to share industry best-practices or if they read across something inspiring. Your team needs to have access to as many channels as reasonably possible to share information in a way they are comfortable with. Among others, MS Teams and Slack are some of the most common knowledge sharing tools where employees can share resources, webinars, business blogs, podcasts, and even their own videos sharing opinions on a particular topic. Learn how IT professionals fulfill all learning needs with Easygenerator. This is a more organized way of transferring knowledge in the workplace where employees are given training or seminars to learn new skills and gain more experience from their colleagues. Positive reinforcement works everywhere, and organizations are no exception. You must lead by example and show that it's equally important for everyone to do it. You can also organize trips and picnics (or fun virtual sessions), which strengthen the bonds between the team members. Sharing knowledge helps them connect, perform better, and become stronger as professionals. Here, the team can access anything from Scrum and Agile principles to sprint plans and backlogs. It's the organization's collective efforts that will yield results, not just a few people's actions. Show me a successful individual and Ill show you someone who had real positive influences in his or her life. It gives them the necessary motivation to do a good job because they have better ideas and it makes them shine among their peers. However, work has changed quickly--hello remote work!--and there are a plethora of tools from task management apps to CRMs to docs. In this process, employees may get new insights, tips, recommendations, or suggestions about their work, managing tasks, or more knowledge about the industry. All right reserved. hbspt.cta._relativeUrls=true;hbspt.cta.load(332414, 'a19ceb04-135f-4386-a577-03e6c04eaafd', {"useNewLoader":"true","region":"na1"}); Adela Belin is a content marketer and blogger at Writers Per Hour (http://writersperhour.com/). Itll help broaden their knowledge which eventually will help them succeed in their role. Explore our partnership options from reseller to tech integration. Its easy to get started, too. Read more about how to overcome knowledge sharing barriers. But here's the tricky partyour team will only do this if they feel comfortable. This can comprise increased interactions, team-building exercises, quizzes, and collaborations. With over 30 years of experience, he is a frequently asked keynote speaker and well-renowned blogger within the e-learning community. Here, you can set apart 1 hour every week where team members talk about a particular topic. We simplify and accelerate your learning development. Agencies can improve this by taking practical stepslike building knowledge bases or using team incentivesto encourage people to share what they know. Give employees the best introduction to your company with Easygenerator. It also allows for seamless communication between employees. There are hardly any downsides of sharing knowledge and even if there are, the benefits far supersede them. to make it easy to recognize team members in real-time when they live your values. Additionally, other researchers have suggested the best way to overcome hoarding is to tell your team exactly how their knowledge will be used and explain what benefits sharing will bring to the team. Seeing that others benefit from their knowledge can be a huge deal especially if you reward them for having shared it. How do you implement knowledge sharing at work? Browse our library of free templates to give your project a head start. Knowledge sharing at work is important for various reasons: Effective knowledge sharing is one of the pillars of successful organizations. You can give all members access to this board to use it and gain knowledge about a subject. Knowledge sharing within an agency has never been easieras long as you have the tools and the will to tell others what you know. A study released by the learning platform provider, Docebo, showed that three out of five employees believed learning opportunities affected their workplace happiness. Knowledge-sharing tools make it easy to access information and for employees to ask questions from each other. Adela Belin I dont care what you do for a livingif you do it well Im sure there was someone cheering you on or showing the way. Knowledge sharing in the workplace can increase productivity, social interaction, and trust among the team. Giving rewards for certain behaviors increases the chances of other people following the same to reward themselves. However, you must encourage using these tools so the employees feel motivated to leverage them. (Knowledge Sharing) (1) Onboarding Onboarding (2) Productivity McKinsey 20% (Information) 5 4 (3) 5 (Knowledge Hoarding) 5 =========== 1. Even with office tasks, assign groups to work together and share ideas and knowledge. Knowledge sharing: Reward your team when they create and share knowledge. Employees who are experts in a specific field often have to answer questions from colleagues, give presentations, or work on courses for the company. There are various ways to improve knowledge sharing at work. This could be forums, posts, intranets, or a wiki. Let us show you around Easygenerator in under 2 minutes. See how Kipwise helps you build a team wiki, together with a team process, Create structured and visually appealing content easily, Processes to encourage collaboration & engagement and to ensure content are verified and up-to-date, Knowledge that delivers to you automatically, no need to search, Equip new hires with the essential knowledge they need to succeed in their roles, Help your teammates gain relevant product knowledge to boost work efficiency, Reduce communication lag by ensuring teammates from different sides of the world have access to the information that they need, Centralize and share internal knowledge efficiently with our built-in workflows and powerful integrations, Join 10,000+ users using Kipwise to better share team knowledge, Join 10,000 users using Kipwise to better organize team knowledge on Slack, Try Kipwise - integrated with your favorite everyday tools, how to choose the best knowledge base software, 10 Tips on Creating a Knowledge-Sharing Culture, How to Facilitate Knowledge Sharing in Remote Work, Top 10 SharePoint Alternatives - Updated 2022, Should You Host Your Own Company Wiki? Make it easy for them to distribute their knowledge using team collaboration channels like Chat software. Some examples of advantages of knowledge sharing for your organization is that you can save money on training, and capture and keep know-how, even if one day employees decide to work somewhere else. Privacy Policy, on No credit card required. And creating a course is an activity that employees invest time in only once. Employee retention increases by almost 4.5 times when people can freely communicate with one another. Blog Your business idea and processes may get you far but what will take you to the top is the people and their knowledge that makes magic happen. And with so many tools and different channels, your team will spend way too much time searching for stuff. A culture of collective knowledge sharing in the workplace can go a long way in building more involved and productive teams. This is especially important when managing remote teams so collaboration is more encouraged. But if they share it with their colleagues, their explicit and tacit knowledge will be passed on to others and will stay within your organization. This is especially true when it comes to senior employees or those who are about to retire. The importance of knowledge sharing. The discussion should stay on topic, and encouraging ideas (good and bad!) Those long-standing employees have so much knowledge that its a massive loss if they dont make sure it becomes part of your collective knowledge. Start with: Knowledge creation: Have your team put their knowledge in a document so they can share it with the rest of the team. We are only one message away. That is why knowledge management plays a fundamental role in business success. According to a study of 350 companies, longer onboarding programs are associated with stronger talent and business outcomes such as employee engagement, business reputation, quality hires, and the percentage of diverse hires. The same HBR research mentioned earlier found that employees who have cognitively complex jobs tend to share more. When people talk to each other about their work and non-work-related issues, it helps them share ideas improves the quality of their work in the long run. helps create an environment where participants feel comfortable sharing thoughts and asking questions. Instead of simply stating knowledge sharing is a priority, consider rewarding teammates who actively contribute in shaping the knowledge sharing culture. These spaces can hold how-to articles, process documentation, and policy guidelines so your team can share practical knowledge without spending hours searching. They can find it when they need it, digest it, apply it to their work, and perform better and more effectively. Collecting feedback: Your team should know that you're learning with them and willing to take on their ideas by making sure they're documented. For too long, knowledge sharing has been relegated to the dustbin of knowledge management software and wikis. Think of it this way--where are the most important things at work? As a team lead, consciously create an environment where everyone feels comfortable asking questions, sharing their experience, and ideas. It can also be as small as just sharing an article about an interesting tactics that your company may be able to benefit from. To encourage innovation, reward those who come up with new ideas which can help improve the company's performance. If there are some barriers to it, there will be demotivation and detachment, leading to a toxic workplace environment. Knowing that they are an asset and that they can help out their colleagues can make them feel recognized and can give them a sense of purpose. This is your regular watercooler chit-chat. If some people are good at public speaking or communication, others might shy away from it. Some people like to talk to large groups, while others prefer to share information using email or documents. January 14th, 2021. However, sharing information needs to go beyond knowledge bases. The two key barriers to knowledge management include: If teams dont communicate with each other and work in silos, it gets challenging for them to share their knowledge with one another which hinders the companys growth in the long run. Once you have a plan to share knowledge, you need the right tools. And this starts at the top with your team leader. The advice helps the mentee develop the right mindset to perform and be productive. Throw spaghetti at the wall and see what sticks. Take your e-learning knowledge to the next level with expertly crafted guides. best practices #Learning-Sharing Slack , best practices Monthly Sharing Session session Remote A Cup of CultureCorporate cultureOrganizational culture..>>>, https://kipwise.com/blog/how-to-encourage-knowledge-sharing-in-the-workplace, 5 , 6 , Copyright Brightside People 2022. We all know the old adage, knowledge is power but what takes that power to whole another level is when we share it. What are the benefits of knowledge sharing? This will give them an opportunity to better understand how another department functions, its challenges, and strengths. You might assume that because knowledge sharing is vital to the organization, that it will also be critical for employees. Having this kind of face-to-face sharing session is important, especially for a remote team, because oftentimes, complex issues are hard to communicate just using text. Employees should be encouraged to talk about work-related issues as well as non-work-related ones at all times so that they can share ideas and learn from one another's experiences. Read more tips on how to organize your Slack channels. In truth, it won't matter to them until you make it a priority or attach an incentive to it. Instead, with asynchronous weekly check-ins, one-on-ones, and team updates, workers will feel empowered to share what is happening and pass on more details than they may do in a typical large company meeting. This involves training and mentoring employees to do their job well. A modern intranet should be the glue that brings these together. Carve out some time in your calendar every month so people can share what they know with you and encourage them to do the same with their teammates. For starters, data shows 74% of employees feel like theyre missing out on important knowledge at work. How can you make your team realize that what they have to say is important? Scheduling group catch-ups: A bi-weekly catch-up can be a great space for your team to share ideas and information. How to measure learning impact in 4 simple ways. See how teams in Health & Pharma create and share e-learning in Easygenerator. The benefit of knowledge sharing in organizations is that employees with expertise pass everything they know on to others. Inevitably, all the knowledge sharing cannot happen in the office, and if you have a remote team, the process can be a little challenging. Spaces categories allow teams to organize and store information much easier. According to a McKinsey report, well-connected teams see a productivity increase of 20-25%. Encouraging more knowledge sharing is important for your company because the cost of inefficient knowledge transfer is HUGE. Well let you know why its essential and whats in it for you. The more time people spend together, the better they get to know each other and the easier it becomes for them to communicate with each other on a professional level when they return to work. Just as mentioned above, one of the challenges of encouraging more knowledge sharing in the workplace is that knowledge sharing is usually not directly tied to employees KPI, so managers should lead by example to show employees that contributing to the company knowledge base is something that is highly valued by the company. How do you create the right culture for knowledge sharing? In the final stage of learning, employees are able to create resources based on the knowledge they have gained. Your team can also use Teamwork Spaces to collaborate and create ideas under one roof. Employees have lots of knowledge that is crucial for your organization and their colleagues. For example, we have channels like #learn-sales, #learn-marketing and #learn-product. And while that may sound a bit doom and gloom, the secret is, when you manage knowledge properly and give people a platform to share and access it, you open yourself up to opportunities you didnt know existed. Explore opportunities to get started with your next career adventure with Easygenerator. This will automatically encourage small talk and knowledge sharing. And one of the best ways to keep them happy is to reward them regularly. On the other hand, team members who felt like people relied on them too much were more likely to hide information. Giving employees sharing channels that suit them: Some people on your team may prefer to just write down what they know instead of sharing it in person. By dividing the channels by topics, teammates can subscribe to channels they are interested in learning more. Make your onboarding process into an interactive one and ask for inputs from your new hires on improving the knowledge sharing process. So without explicitly emphasizing that knowledge sharing is a priority, its natural for employees to focus on tasks that are more urgent for them. When employees fail to get access to the knowledge necessary for completing their tasks, the organization suffers. Try to reward employees who are making an effort to share knowledge. Your colleagues might feel the same way, even about themselves. Also look for kcompany knowledge management tools that offer built-in workflows to remind you to review your content if it is not updated nor reviewed for a set period of time. Friday is the easiest way to stay in sync with your distributed team. For example, if someone is good with a particular software or knows killer productivity tips, ask them to share their ideas with others. Discover what makes Easygenerator an award-winning authoring tool. Some of them include: 1. Yes, knowledge hoarding is real, and it's a problem for companies that want to increase the amount of information shared by their teams. Why is it important to share knowledge in the workplace? A mentor. Denzel Washington. You can benefit from a culture where employees help each other grow and share knowledge to work more effectively. In this article, we dive deep into knowledge management and knowledge sharing in the workplace for more effective and productive teams. Project management software for Mac users. According to the educational theory known as Blooms taxonomy, knowledge is acquired in six stages starting with remembering (the lowest form of learning), understanding, applying knowledge, analyzing, evaluating and finally creating (the highest form of learning). You can even use it to create guidelines, blueprints, and streamline processes. All the answers to your questions about using Easygenerator, Home 14-day free trial. It is important that people learn as much as they can in order to improve their knowledge and skills at work. For example, you can block one hour every Friday where the team gets together to learn something new. Maximize everyone's contribution to this initiative and let everyone enjoy the process. It's like a modern intranet for the distributed age. Whenever there's a knowledge-sharing activity, senior members should be the first ones to begin because, ultimately, their knowledge is being passed on to the juniors and newcomers. Friday is able to do this to help companies stay aligned and share context. You need to give your team time to connect and share their knowledge by: Setting up 1-on-1 brainstorming sessions: Some people work better in groups and others in one-on-one sessions. It functions as your place for top-down communication, but also a check-in to know what other team members are working on. Ready to share your knowledge within your company? Let's team-up! This helps them gather feedback and stay aligned on every project. A good company knowledge management tool should support powerful search, offers good collaborative features and integrates well with the tools that your team is already using. It's great for nurturing the organization's knowledge bank so everyone can access it even as people come and go. A big importance of knowledge sharing in the workplace is that all employees have access to information. By sharing knowledge about specific topics, employees can support each other in acquiring a new skill set. How do you share knowledge in the workplace? So if you want to include it as part of your workplace culture, everyone will have to contribute. How do you reward knowledge sharing at work? To encourage employees to share knowledge and resources with teammates freely, you can come up with a contribution campaign. Its important that people who have shared their knowledge be recognized for the effort they put in so that it encourages others to do the same. If you want to invest in an async-first mindset, consider this tech stack. By: Discover how Easygenerator empowers L&D teams in Consumer Goods. However, some tools can help you with the process, ensuring it's a seamless activity. After sharing their course, colleagues can watch it as often as they want, whenever they want, from wherever they are. What are the barriers to knowledge management? Ownership: Ensure employees know the importance of their role and the ownership of specific actions at your business or agency. See how companies use Easygenerator to train partners on their products. Read articles and insights created by e-learning thought leaders. Create a centralized hub where people can share information, ask questions, and interact. Access our library of whitepapers with best practices from e-learning experts. It can be as small as giving a shoutout on Slack when a team member shares a piece of useful information or giving out small prizes like dining coupons to team members who contributed the most to your internal knowledge base every quarter, etc. Business productivity increases by 31% when employees are happy. The more the seniors get involved in such activities, the more other members will want to do it. An importance of information sharing is that it makes employees discover that they actually are experts on a certain topic. Or they can be positively motivated by encouragement and feedback from their manager. Knowledge sharing is more than just building an in-depth knowledge baseits also about passing on wisdom and experiences to the rest of your team. Start yourself and itll eventually flow across teams encouraging teams to participate in training activities that help develop their skills. And thanks to the search functionality, finding the right piece of content takes secondsnot hours. It involves communication between employees and managers on a daily basis. This will also ensure that knowledge sharing gets embedded as an essential part of the organizational functioning, so even after the senior members leave, the rest of the team takes the tradition and culture forward. Scale e-learning creation for Professional Services with Easygenerator. So all of our knowledge sharing happens online. Do they feel like they're being heard? Here are 7 things that point out the importance of knowledge sharing in an organization. This can be documented and preserved as part of the organization's knowledge library. E-learning accessibility: definition, best practices and more. It would be a pity if it just stayed in their heads. Have you heard about the practice knowledge sharing, but not about why its so important for organizations to implement it? This will show other people that sharing and helping people understand concepts is rewarded and encouraged by the brand, thereby motivating more people to do it. And when they leave, they take their knowledge with them. Youre using tech to organize your day, your calendar, your life; so why not use it to improve communication across different teams. Or that their colleagues are. The more informed your employees are, the more they can develop creative ideas to grow your business. There are three ways we usually share knowledge: Explicit knowledge: This is information that you know is true, and you share it with confidence, Tacit knowledge: This is an action, like sharing knowledge you know with someone using practical examples, Implicit knowledge: This is wisdom, like sharing thoughts or experiences. Meetings are optional. See how Easygenerator easily integrates with your learning ecosystem. Copyright 2022 AIIM. But there are some experts who say team leaders can combat this by rewarding employees who consistently share their knowledge. With benefits so good, the only question that stands is how to implement knowledge sharing at work. See how Teamwork Spaces can help your team with our 30-day free trial. The problem is that we arent sharing our knowledge as well as we should. For example, if you gather your team for a virtual coffee chat or a catch-up in the officemake sure it's organized. Discover how you can train your entire workforce with Easygenerator. Lots of employees have knowledge that is valuable to their colleagues. Knowledge sharing only works if you have a plan. When it comes to knowledge sharing, theres no one size fits all. This could also involve teams sharing their experiences with each other outside of work hours. Sign-up for free webinars on the hottest topics in e-learning. You could also make a resource board on Trello, where members can keep adding resources relevant to a specific topic. Learn how to overcome the most common challenges in e-learning content creation. When our team comes together to discuss ideas, we make sure everyone feels like they can participate, ask questions, and enjoy some pizza! Create an environment of learning. Have you ever heard a colleague speak about a specific topic, and realized you werent aware they knew so much about it? When you want to build a culture, it should start right from day 1 since someone joins your company. Here are a few ways you can use to create the right culture for knowledge sharing: Its vital that team members feel comfortable simply interacting with each other in the workplace. Otherwise, your teammates will just find your knowledge base unreliable and not relying on it anymore. For this, you can include different activities in your day-to-day office tasks. They dont have to wait until an employee with specific knowledge returns from holiday, or spend an hour looking for the answer to their question. Outsourcing your e-learning production comes with many hidden costs. Knowledge hoarding happens when employees feel threatened in their role or dont trust that their knowledge will be used wisely. Knowledge storage: Figure out where your team should store their knowledge to make it easy to share, like Teamwork's Spaces. Promote an open-door policy making it easy for people to reach out and ask how something is done. This will make learning much more enjoyable.

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