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This provides an amazing perspective on how we lead our organization and the potential possible. Amazing class. Please try again. Tough Conversations. Sorry, there was a problem loading this page. Recognized worldwide, this program has helped thousands of employees and managers around the globe develop their leadership skills and achieve their full potential by transforming the conversations that are central to their success. How often is this conversation with yourself? A reminder that the way out is through,she provides great techniques for navigating the passage.David Allen. Building on that premise, Susan Scott suggests that a Fierce Conversation has four objectives: So, how do these tools come together? If you accept the notion that leadership (by definition) is an attempt to influence and that somewhere along the way that attempt will take the form of a conversation between the prospective leader and the targeted follower, the intersection of these two frames becomes self-evident. The ones which are central to the results you're looking for. one of the best personal transformation books out there, Reviewed in the United Kingdom on December 15, 2009. Please try your request again later. : Which is ironic, because no conversation should be about the person doing the talking. Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates, Eligible for Return, Refund or Replacement within 30 days of receipt, Learn more how customers reviews work on Amazon. : Situational Leadership and Fierce Conversations. GDF TALENT 2022 All rights reserved |Website and digital marketing by Falia, Everything DiSC The Culture Catalyst. Follow authors to get new release updates, plus improved recommendations. The skills learned will be immediately applicable to ones personal and professional life. This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. I see how these skills will allow me to have more impactful, Fierce Conversations. Fierce Conversations: Ach has been added to your Cart. Fierce conversations build solid relationships that, in turn, lead to strong results; they are the foundation to a companys success. A Fierce programme will help all leaders achieve a working environment that values initiative, agility and risk taking. As accredited providers for Fierce, Inc. in the Episcopal Church, Courtney Reid, director of operations, and theNicholas Center for the Diocese of Chicago, have provided many Fierce trainings in a variety of church and diocesan contexts. Within a week of reading, I had worked through some issues that were really bothering me and managed to surface them in my business life in a positive and effective way - galvanising action that was long overdue. Our payment security system encrypts your information during transmission. A distilled version to around 30% would have been brilliant, Reviewed in the United Kingdom on March 20, 2022. Boston, MA 02118, Learning Opportunities with Organizational Development & Learning, Organizational Development & Learning Service Request form, Organizational Development & Learning (ODL@bu.edu), Create a foundation of learning ensuring that individuals have the appropriate tools to have conversations of importance up, down, and across the university, Engage individuals in a framework that creates a space where even the most difficult conversations can enrich relationships, Understand that a key component of a healthy organizational culture is providing constructive and positive feedback on a regular basis, Expose managers to a coaching framework that enables their direct reports to develop through problem solving and ownership, Through practice, demonstrate competence at having constructive dialogues at every level in the organization, Understand the costs of a lack of transparency and open communication to an organization and its culture, Begin to use the fierce framework to create a transparent and performance focused culture, Model the fierce leadership approach in your organization, to foster an environment where feedback and coaching happen on a regular basis, Walk away with a tool set that ensures quality dialogues in work and life. endobj Enjoy! Reviewed in the United Kingdom on October 31, 2018, The key principles are really useful and there are some highly practical tips but I found many of the anecdotal examples cited to be very long winded, not really relevant to my field and the american context not conducive to an easy read. 4 0 obj Everyones talking now.. At the heart of forming meaningful relationships is communication, the verbal part being just one small piece of that. Identify a person you would like to influence for a particular task that believes they are performing at a higher level than your reality suggests. Using the steps laid out and coming to the table with a curious mind, willing to arrive at whatever resolution made the most sense (but open to numerous outcomes), I've been able to diffuse many misunderstandings and coach some of my team from an entrenched defensive posture into one of enthusiastic and proactive high-value contributors. Every Fierce Conversations session provides practical tools and techniques for handling all types of conversations, whether for running team meetings, coaching employees, delegating projects, delivering feedback or tackling difficult situations. An Amazing Compass for every Manager to be frequently consulted. , ISBN-10 , Publisher Find all the books, read about the author, and more. Whole Hearts. : As we know, Situational Leadership follows a practical and straightforward four-step process: Fierce Conversations emanate from the idea that: Our careers, our companies, our personal relationships and our very lives succeed or fail gradually, then suddenly, one conversation at a time. In essence, The conversation is the relationship.. I wanted to find ways of continuing to 'tell it like it is' without making people feel like I had not heard what they had to say. This book unlocks the potential to do that, one conversation at a time. Want to listen? The program includes a combination of online behaviour assessment tools, personalized profiles and instructor-led facilitation workshops. <> GDF Talent Inc. is a Canadian leadership development and training company and an Authorized Provider of Fierce Conversations and Everything DiSC. To see our price, add these items to your cart. The focus of Fierce Conversations is on performance individual and organizational. She is the founder of Fierce, Inc., a global training company that helps Global 1000 companies generate significant results by transforming the conversations central to their success. Unable to add item to List. Our mission is to help employees and managers in organizations of any size improve their communication and develop their leadership skills in order to boost team performance and achieve the desired results. If you have the courage to let it. Includes a Foreword by Ken Blanchard, the bestselling co-author of. However, I'm certain that if applied, it can benefit anyone that must have challenging or difficult conversations in any situation. You can return the item for any reason in new and unused condition: no shipping charges. Reviewed in the United States on March 31, 2019. ), (Is the person performing the task consistently performing at or above standard? Successful projects, strategies and initiatives all require collaboration and buy-in that is only accomplished through clear, ongoing and productive conversations.The Fierce Conversationsprogram teaches participants how to ignite meaningful connections and spark whole-hearted execution. Its the place to begin, the cornerstone of great leadership, healthy cultures and successful results. 609 Albany Street, J Building Questions? But, Scott tells us, the risk if you stay on the surface is scarier still; whereas the results if youre prepared to look further, go deeper are rewarding, uplifting, enriching for all involved. It also includes some exercises and templates inside. Dont let the word Fierce intimidate you. A fierce conversation is kind, honest, passionate, courageous and authentic. Most importantly, it is respectful towards others. 2 0 obj Caroline Flanagan, Author of Be The First, Reviewed in the United Kingdom on December 10, 2018. Great practical tools and powerful principles are supported by case studies, quotes and stories from the authors own experience. maintains an international consulting practice through her firm, Fierce Conversations Inc., which provides Fierce Conversations, Fierce Leadership, and Fierce Coaching programs to CEOs and company leaders. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. We dont share your credit card details with third-party sellers, and we dont sell your information to others. Accountability Program - In-house Training, Confrontation Program - In-house Training. In other words, its how we show up to every conversation - whether with family, colleagues, friends or employees - that determines the quality not just of our relationships but of our lives. Spreading the fierce conversation message wherever I go - this is a great book, practical, easy to read and so so true in its observations - for anyone who struggles with conflict or is so busy being nice that they dont say what really matters (which the author believes is all of us to some extent), read this and settle into life in a new way. How often do you not fully share your thoughts? Thanks for this gem Susan! These items are shipped from and sold by different sellers. Careers and companies succeed or fail, one conversation at a time. Fierce Conversations has proven to be one of the most practical, thought provoking and relevant programs we offer to our associates today. Includes initial monthly payment and selected options. Please try again. x][oH~@aWXlXU$;d=; 0"6!3~x)e)%:u}~xC,^HHQS|?E/?|4JU\)K"8rE}b&uuF35?/\&(D^"IZ.2.5N2-4*?r\Jc''/Bv_D9~8SS|y^ffk[be 2q?4BY!'[vt""VXJu/? Scott has extensive experience assisting companies with mission, vision, values, leadership development, cultural transformation, strategic planning, and executive coaching. On action and impeccable execution, which delivers to an organizations bottom line. Fierce Conversations training teaches people how to have vital conversations that interrogate reality, provoke learning, resolve tough challenges and enrich relationships. , Dimensions 1 0 obj Leaders that learn how to leverage the Situational Leadership Model effectively find they are better equipped to impact not only bottom-line results, but also the engagement and retention levels of those that are actually performing the work. Honestly, if you want to learn better communication or conversational skills, stick to the real experts. Fierce Conversations provides guidance for every relationship someone will be involved in personally and professionally, Lou St. Ville, HR, Director of Education and Development, Crate & Barrel, Leave your email and stay updated on professional training, Accountability Program - Virtual Workshop. Fierce Conversations training is offered through a customized blend of on-demand, self-pace e-learning tools and highly interactive instructor-led virtual workshops. Great book! While many fear such real conversations, it is the unreal conversations that ought to concern us because they are incredibly costly, both in time wasted and the opportunities for change that are thrown away. endobj It gives them tools, skills and courage to have those needed conversations with authenticity and grace, whether in the workplace of in their homes. Using your mobile phone camera - scan the code below and download the Kindle app. , ISBN-13 If you would like to inquire about programs, then please complete the Organizational Development & Learning Service Request form. Consider the following matrix for reciprocal points of cross-over and reinforcement: (Break that task down to its lowest common denominator. Learn more. The central function of any team member is to engage in productive, spirited dialogue that provides clarity and impetus for change and results. Try again. ), (Conduct a performance-focused conversation based on the task and the assessment. - SUSAN SCOTT, FOUNDER & CEO - FIERCE, INC. We also believe that the Conversation IS the Relationshipand that relationships drive results. Read instantly on your browser with Kindle Cloud Reader. Full content visible, double tap to read brief content. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> , Berkley; Reprint edition (January 6, 2004), Language Home Resources Situational Leadership and Fierce Conversations. This is explored through the lenses of conflict, feedback and coaching which are the cornerstones of great management, healthy cultures, intelligent strategies and whole-hearted execution. The Consecration of the Thirteenth Bishop of Chicago. Fulfillment by Amazon (FBA) is a service we offer sellers that lets them store their products in Amazon's fulfillment centers, and we directly pack, ship, and provide customer service for these products. 3 0 obj Something went wrong. A must read for anyone who has walked away from a conversation reflecting on how poorly they managed it. This should be manditory - brings us all back to person to person communication, in an electronic environment! Fierce Challenged me to communicate on a deeper level and continue to trust my instinct. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Both in my personal + business lilfe. It will help leaders focus on results and proper accountability; with initiatives that are implemented effectively. Dare to Lead: Brave Work. Fierce Conversations training workshops will not only help you develop the skills to confront and resolve your toughest challenges, but will also teach you how to enrich your relationships by focusing on the conversations which really matter. : Please try again. I really learned concepts that I can begin using as soon as I walk out of this class. While no single conversation is guaranteed to change the trajectory of a career, a congregation, a relationship, or a life any single conversation can. It also analyzed reviews to verify trustworthiness. This book was suggested to me by my excellent executive coach. On uncovering and addressing core issues. You're listening to a sample of the Audible audio edition. : We work hard to protect your security and privacy. Help others learn more about this product by uploading a video! Its concepts are direct yet sensitive, practical yet innovative, and a joy to read. There was an error retrieving your Wish Lists. Fierce conversations build solid relationships that, in turn, lead to strong results; they are the foundation to a companys success. Fierce is used around the world to develop global leaders, fit for the 21st century and its challenges. Dont let the wordFierce intimidate you. A fierce conversation is kind, honest, passionate, courageous and authentic. Most importantly, it is respectful towards others. Learn more about the program. This was a fierce disappointment. Fierce Love: Creating a Love that Lasts---One Conversation at a Time, Fierce Series 2 Books Collection Set by Susan Scott (Fierce Leadership: A bold alternative to the worst 'best practices' of business today & Fierce Conversations), Radical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your Humanity, Crucial Conversations: Tools for Talking When Stakes are High, Third Edition. Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required. This will provide better and stronger results both professionally and personally. This workshop teaches leaders how to ignite productive dialogue that interrogates reality, provokes learning, resolves tough challenges and enriches relationships. Working with our brilliant facilitator team,youll not only make the connection between conversations, relationships and success but you'll also master team conversations, coaching conversations, confronting conversations and delegation conversations. Applying the principles outlined here could change your life. During the course of your influence attempt, intentionally provoke learning and interrogate reality (i.e., find out what is driving this persons perception and what you can do to introduce an elevated sense of objectivity). Clever clever book. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. The award-winning Fierce Conversations program is a thought-provoking and actionable Leadership Development workshop developed by Susan Scott, founder & CEO of Fierce Inc. We believe in this so much that we are having all Officers + Directors go through the program! A book with very little science as the basis for the principles upon which communication is formed is just an author using business catchphrases such as "inclusion," " alignment," "partnership," and "strategic success" to account for her lack of knowledge of the topic. Fierce Conversations is a thought-provoking and actionable instructor-led workshop that provides practical tools and techniques that can be used everyday to improve communication, clarify priorities, increase efficiency, boost team performance and drive results. Relevant examples, anecdotes, and case studies. This isn't always the case, but with this book, it absolutely is. It has significantly helped me both professionally and personally. I wanted to improve my listening skills; with colleagues, with customers, with friends and with my family. Contact Organizational Development & Learning (ODL@bu.edu). Fierce, Inc.'s clients include Yahoo, Starbucks, Cisco, Nestle, and Coca-Cola. is available now and can be read on any device with the free Kindle app. The simplest definition is one in which we "come out from behind ourselves, into the conversation, and make it real" in other words, one where we reveal our real thoughts and focus on what really matters. - Great insight for richer relationships and work, Reviewed in the United States on March 12, 2018. Your recently viewed items and featured recommendations, Select the department you want to search in, Free returns are available for the shipping address you chose. , Item Weight Have the tough conversations! For more information about our Fierce Conversations workshops please contact us via our contact page, Copyright: People Development Associates Ltd, 2015, Terms & Conditions Privacy Policy, Master the courage to interrogate reality, Come out from behind yourself, into the conversation, and make it real, Take responsibility for your emotional wake. Our practice creates alignment, collaboration and effectiveness in an organization, and the healthier culture and financial performance that directly result from it. For fourteen years, she ran think tanks and seminars for business leaders through TEC International, an organization dedicated to increasing the effectiveness and enhancing the lives of CEOS around the world. Copyright 2022 Leadership Studies, Inc., all rights reserved. Shipping cost, delivery date, and order total (including tax) shown at checkout. %PDF-1.7 This has loads of great advice and tools to succeed one conversation at a time. stream As you can see, I refer back to it on an ongoing basis, as the picture shows! Reviewed in the United States on January 20, 2022. This book definitely falls into my TOP 5 all time leadership and communication books! A Must-Have for Every Leader, Aspiring Leader, and Trainer/Coach, Reviewed in the United States on March 1, 2020. Most books about psychology should be written by psychologists, not business leadership gurus. When I consider Situational Leadership and Fierce Conversations, the first word that comes to mind is complementary. As a Master Facilitator of Situational Leadership training around the world, I am surprised how often I quote Susan Scott (author of Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time) to reinforce a point Im making during one of our programs. These workshops will provide sixteen hours of experiential training about how to have more productive conversations. : This is the ultimate guidebook to do so with honesty, integrity, candor, and openness. She lives in Seattle, Washington. If you're a seller, Fulfillment by Amazon can help you grow your business.

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