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TUMI's comprehensive product coverage is reflective of our commitment to our consumer's ongoing satisfaction. Welcome to the world of TUMI - the leading international brand of travel, business and lifestyle accessories. By continuing to use this website, you consent to the use of cookies in accordance with our Privacy Policy and Cooking Policy. array(1) { The addition of daisy chains makes it compatible with TUMI+ accessories to further enhance its functionality. ["title"]=> If you would like to return an item that you purchased on TUMI.co.za, please follow the instructions outlined below. The cookie is set by Wix website building platform on Wix website. ["callback"]=> The Touro Performa Collection was designed to provide you with the best performance and functionality for a great price. These cookies ensure basic functionalities and security features of the website, anonymously. This cookie is set by doubleclick.net. Other damages not covered are damage resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics) and incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses. Dimensions (inches): 13.8" x 16.5" x 6.3". This cookie is set by GDPR Cookie Consent plugin. Please visit the manufacturer's website or contact us at. Alpha Bravo brings you rugged yet refined pieces that will take you from the office to the outdoors and beyond. Unused items purchased on TUMI.co.za can also be returned to select TUMI full- price locations. ["ux_global_tab"]=> For the latest in luxury brands & exclusive collabs. This product may have a manufacturer's warranty. ["title"]=> To do this, we collect data pertaining to our users, their shopping patterns, and devices. In those cases where our warranty does not apply, your local service center will provide you with an estimate of any repair and return shipping costs that may be incurred. string(2) "10" } These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The cookies is used to store the user consent for the cookies in the category "Necessary". Normal wear and tear for TUMI Outerwear does not include lost or missing buttons, torn fabrics or leathers or cosmetic damage as described above. Add any text here or remove it. The bottom line is that at TUMI, we are totally committed to keeping you happy about our products and our service. Unused items purchased on TUMI.co.za can also be returned to select TUMI full- price locations. Damage claims in transit cases should be filed against the carrier. Sold separately. TUMI.com/tumi-tracer/register-your-tumi. Two back shoulder straps with daisy chains. ["callback"]=> If we are unable to repair the bag, we will suggest alternative options. You can reach us online via our. When you buy online within the European Union, you have additional rights as a consumer under the term of the Consumer Protection (Distance Selling) Regulations to which we adhere. 20092022 - Zappos.com LLC or its affiliates. Say Goodbye to Stress with Our Back-to-School Guide! The DSV driver will place the documentation onto the box or packaging of the item and will delivery the item back to TUMI.co.za. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This cookie is set by Google and is used to distinguish users. nr: 556800-5739Tel: +46 (0)10-707 95 80E-mail: contact@careofcarl.comOffice hours: Mon-Fri, 8AM - 5PM CET/CEST. Since 1975, TUMI has been dedicated to providing our customers with an outstanding ownership experience. Please note: Monogrammed and personalized items, including TUMI Accents, cannot be returned. ["dw_product_specifications"]=> Please visit the following link and let us manage your proof of purchase for you. The padded mesh back panel offers comfort and support in carrying the backpack. If you are not satisfied with a product that you have purchased, you may return it within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling, gift box, and other charges where applicable. You will enjoy using our innovative products that are designed and manufactured to be the best; You will experience world-class, after-sales customer service; For five (5) years after you purchase a TUMI product from one of our travel, business, or bag collections, or two (2) years for any wallet or accessory, from an authorized TUMI store or dealer, you will be covered by our Limited Warranty. Enclose the DSV Waybill documents, listing the purchase(s) you are returning and why. string(27) "Features and Specifications" The cookie is used to store the user consent for the cookies in the category "Performance". International rates apply. This will be needed to demonstrate your warranty coverage. Please follow the procedure set out in our Returns Procedure. array(3) { The cookie is used to store the user consent for the cookies in the category "Analytics". For these customers, we offer courteous, responsive service and the highest quality repairs and refurbishment at a reasonable cost. Care of Carl ABFretagsgatan 44504 64 Bors SWEDENOrg. Built to perform, the Logistics Backpack features a flap lid with a strap that adjusts to accommodate your haul. These cookies allow use to analyse user behaviour in order to develop and improve the shopping experience, for example with the help of Google Analytics. Store credit will be issued for items returned without documentation and current merchandise selling price in the currency of the store of return. But opting out of some of these cookies may affect your browsing experience. Please note: In Hong Kong, Macau, China, Japan and Korea, TUMI Tracer is not valid for Proof of Purchase. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Damages not covered are damage resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics), and incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses. } The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. Sold separately. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement". ["callback"]=> } This cookie is used by Google Analytics to understand user interaction with the website. Analytical cookies are used to understand how visitors interact with the website. The cookie collects statistical information like how many times the video is displayed and what settings are used for playback. Daisy chains compatible with select TUMI+ accessories, Flap-lid opening to main compartment with zip entry, Padded laptop pocket (fits up to 15\\\\\\\\\\\\\\\" screens), Padded mesh back panel for comfort and support, Daisy chains on the front and shoulder straps compatible with TUMI+, 2 front zip pockets (one has a water-resistant lining with an air vent), Back quick-access pocket with hidden magnetic snap. } Find something wrong in this description? This cookie is set by GDPR Cookie Consent plugin. Please visit the following link and let us manage your proof of purchase for you. Please check with your operator before calling or instead contact us via e-mail. This cookie is installed by Google Analytics. Please save your store receipt as proof of purchase. Be the first to hear about our latest updates by subscribing to our newsletter below. Keep the DSV Waybill copy slip and Tracking Number number for your reference. Exterior made from ballistic nylon with leather detailing. In some cases there may be a nominal processing fee. Cookies are, for example, necessary for adding an item to your basket. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If we determine that a replacement product is not available, we will provide you with a product of comparable value. This cookie is set by GDPR Cookie Consent plugin. Additionally, this will serve as proof that your purchase was made at an authorized TUMI retailer. The below explains the different categories of cookies used and allows you to adjust your preferences. With the needs of the style-conscious traveller in mind, TUMI offers innovative and functional luggage without compromising on design and aesthetics. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. With limited exceptions, if your TUMI product is damaged during the first twelve (12) months you own it including damage caused by normal wear and tear, airline handling, or other transit damageTUMI will cover all repair expenses, including shipping costs to and from our repair facility. This cookies is set by Youtube and is used to track the views of embedded videos. Our Limited Warranty only applies to products that were purchased from an authorized TUMI store or dealer. You can expect a full refund of the purchase price and applicable taxes, minus the shipping, handling, and gift box charges, where applicable, within 30 days of receipt of your return in the same form of payment originally used for the purchase. Learn more about our use of cookies. All products must be unused to ensure credit. The bottom line is that at TUMI, we are totally committed to keeping you happy about our products and our service. This website uses cookies to improve your experience while you navigate through the website. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. Once you have had the pleasure of owning and using our products, we hope that they will become your trusted companions for life. This category is used to enhance the content and functionality of our website, including functions such as Imbox, our chat and customer care platform. Upon purchase, the e-Gift card code will be sent to the email provided. Lined compartment with room for a 15" laptop, plus a compartment for an iPad. ["description"]=> Not all items we make have a tracer number, but most of our luggage, bags, and business cases do. Store credit will be issued for items without documentation and current merchandise selling price in the currency of the store of return. ["title"]=> Select Manage Preferences for more detailed information and to manage which kinds of cookies you allow. ["title"]=> Credit for gift returns will be issued to the original purchaser. Once you have had the pleasure of owning and using our products, we hope that they will become your trusted companions for life. By registering for our mailing list, you agree to receive regular e-mails with our latest updates and style tips from the world of mens fashion. Many repairs can actually be handled in the TUMI store, free of charge. This Baseline Domestic Carry-On Expandable Spinner is an elegant carry-on that rolls or spins on 4 wheels for effortless 360 degree navigation. This cookie is set by the provider Vimeo.This cookie is essential for the website to play video functionality. Please include all paperwork, parts, and accessories. Pack the product(s) securely in the original product packaging, if possible. Purchases must be returned from the original shipping country. Step out carrying all your essentials in the Tumi Logistics Backpack that offers adequate space and features a practical design. If you cannot find the DSV Waybill document, please call our Customer Service Departmentor contact us by email[emailprotected]. CleanTalkUsed to prevent spam on our comments and forms and acts as a complete anti-spam solution and firewall for this site. Your only responsibility is to ship your item to us for repair, postage paid, or take it to a TUMI store or authorized TUMI dealer, who will be happy to process the repair. From the second through the fifth year you own your TUMI travel item, business case or other bag, and for the second year for wallets or accessories, TUMI will repair any item that is damaged due to normal wear and tear, or defective in materials or workmanship, including any structural defects (such as defective handles, zippers, or locks). Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. You may change your preferences at any time. int(50) You can reach us online via our contact us page, seven days a week at one our stores or If you live in the USA or Canada, please call 800.781.TUMI(8864) from 8:00 AM to 4:45 PM EST to speak live with a customer service representative. BergmanLuggage.com has grown to be one of the largest online luggage and travel accessory retailers in the country. This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. Extended Trip Aluminum Packing Case Matte Black, Alpha 3 Double Expansion Travel Satchel Black, Silver Mountain Water Eau de Parfum 100ml. Necessary cookies are absolutely essential for the website to function properly. We do have many customers with well-traveled bags more than five years old, that they would like to have refurbished or repaired. By selecting Accept all, you agree to the collection of such data and the sharing of this data with third parties such as our marketing partners. ["additional_information"]=> We'd love to learn more about your shopping experiences on Zappos.com and how we can improve! If you wish to exercise your right under the Consumer Protection (Distance Selling) Regulations, we will refund the original purchase price and delivery charge, provided that you have notified us in writing (via email:[emailprotected]) no longer than 14 days beginning the day after the date on which you received the product(s), and that you have taken reasonable care of the product(s) and not used them. }, Please note that we use cookies to offer you a better user experience, analyse site traffic, and better serve advertising. e-Gift cards are available online only and are not redeemable in stores. You will need to contact us either via email; [emailprotected]; or telephonically; +27312660620; informing us of your intention to return your purchase. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". You will be provided/emailed with a DSV Waybill documents to return your purchase. You will need to contact us either via email; If you wish to exercise your right under the Consumer Protection (Distance Selling) Regulations, we will refund the original purchase price and delivery charge, provided that you have notified us in writing (via email: Unused items purchased on TUMI.co.za can also be returned to select. This cookie is set by GDPR Cookie Consent plugin. Should you ever need to use our repair services, we can validate if your bag is still under warranty. You also have the option to opt-out of these cookies. There are dedicated pockets for your laptop, tablet, phone, and water bottle. Certain cookies are essential to the basic functionality of our website. The cookie is used to store the user consent for the cookies in the category "Other. Registering with the TUMI Tracer program records the date of purchase so that your information is in our system. ["priority"]=> Click here for Store Information and Hours, Tumi Alpha Bravo Logistics Flap Lid Backpack, Briggs & Riley Baseline Domestic Carry-On Expandable Spinner. Specifically, we make three commitments to our customers: TUMI's warranty extends to the original owner; it is straightforward and comprehensive, and just part of the total TUMI ownership experience.

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