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$190.65, ODISTAR Desktop Vacuum Cleaner, Mini Table dust Sweeper Energy Saving,High Endurance up to 90 mins,Cordless&360 Rotatable Design for Keyboard/Home/School/Office(White), GearLight S1 LED Safety Lights [4 Pack] for Boat, Kayak, Bike, Dog Collar, Stroller, Runners and Night Running - Clip On, Strobe, Warning, Flashing, Blinking, Reflective Light Accessories, $141.20 They did not charge it so I have scrap metal and plastic! Sort: Newest | Helpful | Highest | Lowest, Type: All | Reviews | Questions | Comments. No cables needed Check your emails, send a text, make calls, use all your apps and follow your maps with no worries. If you're addicted to using your smartphone or tablet and use it even when you probably should be doing other things, having a Power Pod may just encourage your addiction. Please advise if unit light remains red at all times when charging or does it turn blue and/or turn off when fully charged. How many times can my Powerpod be recharged? Since this type of device is to be used while people are on the go, it's only reasonable to assume you might drop it or bump it into things once in a while. (**Please note the Multi-Functional Power bank does not come with any cables as it is recharged directly from a wall outlet. Well, needless to say, I'm stuck at work without a charger. The exact number of charges varies depending on the device and usewhilst charging. The same goes for seniors in your family whom you may want to keep an eye on due to physical or mental difficulties they may be experiencing. The approximate number of charges to an idle smart phone are: Multi-Functional Power Bank: 3 x 100% charge, Beautique Starlight Mirror and Power Bank: 2 x 100% charge, Van Buuren Speaker and Power Bank: 1 x 70% charge, Van Buuren TWS Earphones and Power Bank: 1 x 65% charge. Power Pod works with Android and Apple devices. Customer service told me to go to Walmart to get the adapter! Too big for my android phone. What is a pain in the ASS? Subscribe to the 9to5Toys YouTube Channel for all of the latest videos, reviews, and more! APPLE LIGHTNING: Compatible with iPhones that include lightning port: iPhone 5, 5C, 5S, 6, 6 Plus, 6S, 6S Plus, SE, 7, 7 Plus, 8, 8 Plus, X, XS, XS Max, XR, 11, 11 Pro, 11 Pro Max. It depends on the output of the power bank, and if/how you're using the device while it's charging. You just need to ensure you have the necessary cable or adapter for your device. A complaint has been filed against them with the FTC.BEWARE! The website is awful. This technology also enables the power source to last for at least two hoursno matter which functions you choose to use on your phoneor even longer than that. The Power Pod is 2" x 0.5" x 1.5", weighs 0.6lbs, and fits comfortably on your keyring. Are my Powerpod and accessories covered by a warranty? It charges for less than a minute and quits. Join to get special offers, free giveaways, and once-in-a-lifetime deals. Therefore, you won't need to worry about carrying any extra cables with you in order to charge that smartphone or tablet. I wish I would have read the reviews here! Up to the minute reporting on the latest technology and lifestyle product introductions, in-depth reviews and notable consumer price fluctuations, Justin is a senior deal Jedi over at 9to5Toys where he heads up our game/app coverage and more. Price for six batterys powerwall with cabinet. If there is, clear it out using canned air or a cotton swab. The Air 20 Max can be used to charge compatible USB-C laptops. Can I use it in other countries? The android version did not connect to my Samsung J3. After featuring a number of its iPhone 13 cases since last years launch, its now time to take a look at the new Power Pod MagSafe power bank devices. I bought 3 of them that do me no good! It is too large to fit into my Android Cell Phone. Worst product EVER! Estimate the monthly payment amount of a purchase using our easy Payment Calculator. 14 day money back guarantee and 12 month warranty. After debuting its latest iPhone 13 battery cases last month, the brand is debuting its new Power Pod a MagSafe power bank that connects directly to the back of your iPhone 12 or 13 while also being able to charge all other Qi-compatible gear. The fixed monthly payment will be rounded to the next cent. Fortunately, you won't have to waste time rifling through a pile of cables, finding an outlet or port or waiting for power once you have a charging pod of this type. If you do happen to find yourself in an emergency situation and you notice that your phone is dead, you'll be able to plug your Power Pod into it to boot it up again. That means you'll always know if they're OK or not, and vice versa. Once you've got one of these, if your phone loses its charge while you're away from home, you'll simply be able to plug it into the phone and start receiving texts, emails, and calls again. I have communicated with the sales team FOUR times and have had NO REPLY concerning the fact that not a single one of the three chargers I ordered worked. They simply don't work. As of July 28, 2022, a variable 12.49%APR applies to non-promotional purchases, and a variable 20.49%APR applies to accounts subject to penalty APR. Led light does not work on any of the devices, android c adapter requirement was not disclosed! This PS5 double DualSense charging station is now just LEGO reveals new 2022 Star Wars and Marvel Advent Calen Insta360 Link review: The new webcam king [Video]. I purchased 4 only one worked temporarily. When not magnetized to your iPhone, Power Pods can be used to wirelessly charge any Qi-compatible gear like AirPods, Android handsets, and more, as well as cord-only devices via USB-C. Beyond looking great, choosing this Power Pod Charger means you dont have to give up any of the MagSafe capabilities on your iPhone. So I can truly say that the service AND the product STINKS! I bought it as a stocking stuffer for my son. Check if shipping is different than billing. They also deliver a more fun and vibrant take on the MagSafe power bank category with its usual design focus, many of which match nicely with its iPhone 12 and 13 cases. This device will help you ensure that your phone or tablet will never be out of power, so you'll be able to use it virtually all the time if you want to. I had to run around trying to get it out of my phone so I could charge it. What a waste of money. $250.95. All Apple products sold by Powerpod are MFi certified. If there is a solid blue (not blinking) light on the side, this means your Power Pod is charged, powered on and powering your device. Are theLightning adaptersand cables Apple certified? They basically do not work and are a total waste of money. Have you any that are smaller than I could exchange for? To do so, you'll need to use the included USB cable to plug your charging device into your chosen USB port of any laptop or desktop computer. I just bought a Power Pod @ my grocery store. What would you suggest, or what do you have that will? When light is blinking, that means your Power Pod is charging your device. Long story short, I purchased two of these bad boys, and let me tell you - they were a lifesaver. Purchases from these Sellers are generally covered under our, Never be stranded with a dead phone or device again with Power Pod - the compact, lightweight, and portable keychain phone charger. Details here. Powerpod power banks can also be used to charge tablets such as iPads. Most Powerpod power banks come with a short micro USB cable. (FTC regulations state they must allow customers to cancel). I purchased 3 of which are all for IPhones. If you use both, you'll have to get one version of the charging pod for your Apple devices and the alternative version for your Android ones. It's claimed that when you plug one of these chargers directly into an appropriate device, it'll provide the device with two or more hours of power. Hard to use when you have a Android. I swore I wouldnt buy off fb or TV again & these looked worth it. There's also a small hole built into each one that will enable you to attach it to a key ring or a zipper. As the name suggests, these small rounded battery packs snap right onto the back of MagSafe-laden iPhone 12 and 13 devices for an extra boost of power throughout the day, on longer trips, and more. I have the Apple adapter, so when I plug it into my iPhone, it vibrates and shows the battery charging symbol, but about 5 seconds later- NOTHING. Do not buy it. With the pod's power, you'll also be able to use any applications that you'd normally use on your phone to get things done. I ordered 3 Power Pods for my android and they we're for apple. Some charging devices are as big as wallets and may weigh a pound or two, but this one's actually smaller than some of the larger coins that are regularly used in North America. Id like to double my offer for just a separate $6.99 fee! Standard account terms apply to non-promotional purchases. The blue light on the side will begin to blink to let you know it has started charging. I purchased 4 for Christmas presents and they we're not iPhone compatible at all. Yeah right. It cannot store other information or data on it. The new Power Pod MagSafe power bank from Casely is available for $60 shipped and in a plethora of wild colors and designs from flat black to multi-color smiley faces, cow and cheetah prints, landscape art treatments, and more. Yes. I'm really disappointed with the quality of the Power Pod. Do you have a question that isnt listed or want to learn more about any of our products? The Power Pod does its job effectively due to micro high-velocity technology that enables each one to instantly deliver consistent power to a device once it's plugged into it. I will never buy it again. By clicking Process Order, your credit card will be charged the amount above. It'll also help you out in the same way if you're walking, jogging or biking instead of driving. If your phone dies and you don't have one of these charging pods, you'll have to search for the right charging cable and an electrical outlet or USB port to plug it into. At first Customer Service said they couldn't do anything because I purchased it with Shopify but it was on their powerpodshop.com. Im sure glad I didnt get more than 1. FREE SHIPPING on all orders purchased with your Military Star Card or orders totaling $49 or more. Waste of money! We always aim the bar higher for the next product because we want to create items that our customers take pride in and can utilize wherever they go. The combination of warm colors hand-drawn patterns make this charger stand outbut thats not all! I returned it 4 a refund. ). Is it compatible with foreign connectors? And to top that off, they exude a chemical odor that is sickening. NOT! Suggested Monthly Payment: Then if you try to cancel the order, even if it's immediately after placing the order, they won't allow you to cancel. On a single charge, Power Pod will provide just over 2 hours of emergency power. I bought two of these for a trip where I went days without a proper outlet. Can I get my money back? Financing Details: In the add, the little charger immediately charged up iPhones. Galaxy S8 Plus). I probably just wasted the shipping cost. TVStuffReviews.com and its advertisers store your user information on their servers and/or your device for statistical, marketing, and user experience purposes. Are the adapters and cables included with the Powerpod? What's more, the same pod won't charge both Apple and Android devices. Power Pod delivers instant power that lasts for hours Easily attach Power Pod to your keyring, backpack, purse and briefcase. The special TV offer allows you to receive a second Power Pod at the discounted price of only $6.99 for a total price of $33.97. Misleading nothing special about it except it is a pain to make sure it is pulled out far enough to work. If you continue, we'll assume you are OK with this; otherwise see our Terms of Service & Privacy Policy to Opt-Out. I bought the Power Pod to use while I am at work and need a quick charge, I didn't want to bring all my cords out. Dont get screwed. Power Pod needs approximately 90 minutes to fully charge. I called customer service, they told me to go to Walmart a buy a micro USB adapter, and that too will not fit. Not a good product wont even give me a full charge even with 3 waste of money. According to Casely, the 5000mAh Power Pods house provides up to 100% extra on-the-go battery life via a 15W max output (7.5W for iPhone and 15W for Android devices). (We all get tired.). This is our guide to the best smartphone accessory deals from Amazon, Best Buy, Target, B&H, and many more. No change is registered. How many charges would my device get from my Powerpod? Model: PWPL-MC12/4. If you're someone whom your workplace needs to get in touch with frequently, even on your holidays or days off, having a Power Pod will help you out. Power Pod is small but powerful. Now its more expensive to keep them than return them. Using the included charging cable, plug the large USB end into a wall adapter (usually included with phones, tablets, etc.) Apple is a trademark of Apple, Inc. and Android is a trademark of Google LLC neither of which sponsor or endorse this product and Android is a trademark of Google LLC, neither of which endorse or sponsor this product. For a limited time only, we'll send you 1 Power Pod for just $19.99 plus $6.99 shipping and handling. It's been designed to work with all Apple or Android smartphones or tablets and to be attached to any keychain, backpack, briefcase or handbag. Plugs directly into phone. The Power Pod is a portable smartphone and tablet charger that's stated to be even smaller than some coins. (You may require an adapter for your computer or USB wall charger.). Powerpod power banks are compatible with all mobile phones. Simply enter the purchase amount, select the desired period, then calculate. Good idea but doesnt work, may make a good key ring. Power Pod may still be found for sale on Amazon or Ebay. If not used during this time, we recommend fully charging again. Get exclusive email-only offers and advance notice about sales & events. This device can be plugged directly into the hole you'd normally plug a charger into, regardless of which compatible smartphone or tablet you're using. However, it'll be unlikely to incur permanent damage, because each one is covered with a durable, protective layer of rubber. I thought I'd found a miracle until I put in my Power Pod and went to move it to a different spot, and the tip broke off in the portal of my I phone. Have all the power you need right at hand with Power Pod, Portable Cell Phone Charger: This compact, lightweight, and portable phone charger fits right on your keychain, delivering instant power that lasts for hours; Lightning connector compatible with Apple devices, Use Anywhere: With Power Pod you never have to worry about your battery running low or being stuck not able to make a call in an emergency; Attach it to your keychain, purse, backpack or briefcase, Rechargeable and Reusable: The wireless Power Pod plugs right into all your devices without any messy cables; Never be stuck with a dead phone battery again and always have a charge when you need it, Compact & Portable Design: Forget those heavy and bulky charging bricks, battery packs and power banks, this small but powerful smartphone charger features a durable rubberized cover to take with you anywhere, *Android is a trademark of Google, Inc., and iPhone is a registered trademark of Apple, Inc., neither of which endorse or sponsor this product; Smartphone not included in package. FTC: 9to5Toys is reader supported, we may earn income on affiliate links. Click only once. Its a total waste of money! Always have extra power anywhere you need it Forget those heavy and bulky charging bricks and the messy wires that come with it. 2022, PowerpodEcommerce Software by Shopify, include a USB to USB-C cable. Please allow additional delivery time for items shipped to APO/FPO addresses. Most smart phone batteries range in capacity from around 1800 mAh (e.g. It does not fit my LG Android phone! If anyone objects, send them our way. Rip-off. Yes! Just got them yesterday 4-20-2021. Non-Military Star Card purchases valued less than $49 will incur a $4.95 shipping fee. The cable is needed to recharge the Power Pod after use. PNY undercuts competition with 7,500MB/s SSD Amazon low Casely debuts new Power Pod MagSafe power banks with wild colors and designs. If you have a Windows Phone, for one thing, it may not be able to charge the phone properly. I certainly hope I am not charged for their mistake. A Power Pod will enable you to regain access to the app in mere seconds, though, so you won't end up lost in an unfamiliar area. USB-C: Compatible with OnePlus 2, Google Nexus 6P, Google Nexus 5X, LG G5, OnePlus 3, Samsung Galaxy Note 7, Moto Z, Moto Z Play, LG V20, Google Pixel, Google Pixel XL, Google Pixel 2, Google Pixel XL 2, Google Pixel 3, Google Pixel XL 3, Google Pixel 4, Google Pixel XL 4, OnePlus 3T, Samsung Galaxy S8, LG G6, OnePlus5, Moto Z2 Play, Samsung Galaxy Note 7, Sony Xperia XZ1, Samsung Galaxy Note 8, Samsung Galaxy Note 8+, Moto X4, Nokia 8, Nokia 7, LG V30, LG V30+, OnePlus 5T, Samsung Galaxy S9, Samsung Galaxy S9+, OnePlus 6, Nokia 8 Sirocco, Nokia 6.1, Moto G6, LG G7 ThinQ, Moto Z3 Play, LG V Series, Samsung Galaxy Note 9, Nokia 7.1, OnePlus 6T, Nokia 8.1, Nokia 9, Samsung Galaxy S10, Samsung Galaxy S10e, Samsung Galaxy S10+, Moto G7, Samsung Galaxy S10 5G, LG G8 ThinQ, OnePlus 7, OnePlus 7 Pro, Samsung Galaxy Note 10, Samsung Galaxy Note 10+, Nokia 7.2, Nokia 6.2, OnePlus 7T, OnePlus 7T Pro and newer. Only afterward will you see the total amount charged to your credit card and how many "add-on" charges there are. The Power Pod does not fit into my cell phone. I saw the ads and loved the concept of PowerPod. Give our support line a call at 1 300 791 730 or email us at support@powerpod.net. Yocice Upgraded Cable Clips 40pcs with Strong Adhesive Tapes,Wire Holder Organizer Cord Management for Car, Office and Home,White- CC04(40PCS), $64.99 They don't allow you to review nor get the total of your order until AFTER you put in your credit card information and "place the order". Interest will be charged on promotional purchases from the purchase date at a reduced 9.99% APR and fixed monthly payments are required until promotion is paid in full and will be calculated as follows: on 36-month promotions, 0.0323; on 48-month promotions, 0.0254; and on 60-month promotions, 0.0212, of initial promotional purchase. Bought 2. I received the IPod chargers and I have an Android! But I hate to. Couldn't get customer service (what ajoke) to help me. Power Pod is essential to have during emergencies and allows your children to keep in touch. $192.45, ChargeTab 3 Pack Micro USB Emergency Portable Charger for Cell Phones, Gaming Devices, Controllers & Electronic Devices, Pre-Charged Battery Pack (2900Ah Each), $120.65 I tried to contact them on: https://www.Surveymonkey.com/are/PowerPodTV The address didnt work. Also, check your devices charging port to see if there is any lint/debris stuck. What a scam. Sure thing. I doubt I'd ever buy another one! and plug the small USB end into Power Pods charging port. MILITARY STAR promotions subject to credit approval. Allow Power Pod to charge for approximately 90 minutes, or until light remains solid. What a waste of $19.95 plus tax. While they might not be as innovative as the MagSafe power pass-through models we saw from OtterBox recently (full hands-on review here), Caselys Power Pod is more affordable and will be especially so during the brands many sitewide sales. He also covers all things music for 9to5Mac, including the weekly Logic Pros series exploring music production on Mac and iOS devices. OMG I tried them on my Ipad. No, the Power Pod is only a portable charger. *PS - all these negative reviews kind of sound like the people leaving them didn't bother reading the details before purchasing, yet have all the energy in the world to get on their computers and trash them. Available in 2 great options - USB-C & iPhone. I tried to cancel the order immediately but no response. Now available for shipping directly from Casely, you can get a closer look and more details down below. I made sure the Power Pod was completely charged and it has only been about 6 hours since I unplugged it from it's charger and nothing! Do not buy Power Pod online before searching Amazon.- Alternatives or the same items are always available and sometimes at lower prices. Throughout your charging device's lifetime, you'll be able to recharge it as many times as you'd like, whenever its power capacity of two or more hours has been used up. Out of the box, it charged his phone but after charging the Power Pod overnight it would not charge his phone the next day. The best part is that I have an iPhone 12 max! Plus, each device is actually labeled "Power Pod, " so you won't have difficulty telling yours apart from similar small devices you might have, like USB flash drives. Usually a charge will last for about 3 months. If you lose your cable, any Micro-USB cable can be used in its place. Without one of these quick-charging devices, you might end up sitting in an isolated area with an illness or injury for hours, as you wait for someone to come along and find you. No official Department of Defense endorsement implied by use of external links or commercial advertising. Each Powerpod comes with a cable that connects to any USB wall charger, USB car charger or computer USB port capable of charging. Enter your phone number and we'll send you a download link. 2022 The EXCHANGE, You can also search by City/State or Base Name. Bought 10 Power Pods. Yes! Sign up to receive exclusive offers in your inbox. After that, its capacity may degrade. Yes. When you obtain a Power Pod, you'll be able to choose between two versions. By choosing a Pay Your Way financing plan you are opting out of any promotional 0% finance offers your purchase may qualify to receive. The Power Pod by Ontel is a waste of money. Each DOUBLE OFFER is 2 units in the same style. Check to be sure the charging tip is fully extended by pushing the switch fully forward. One lasted me 5 days, and the second one was working until I got to a hotel where these little godsends are charging away. A Power Pod will also help your kids frequently communicate with you via smartphone when you're not in the same place as them. I plug it into my iPhone. When your phone dies as you're driving along, you'll lose access to your GPS app, which means you may no longer know where you're going, especially if you're far from home. The Power Pod plugs right into your device and releases power to give your device enough of a charge for a couple hours of use. Then, almost instantly, you'll be able to call or text the appropriate individual or group of people for help. Will my Powerpod work with my phone/device? You'll find everything needed to outfit, 9to5Toys: New tech/lifestyle product news. Does not fit my phone. Thank you Power Pods, my trip would have been a lot less enjoyable without your existence. Plus, we'll DOUBLE the offer and include a second Power Pod, just pay separate $6.99 fee. Plug the micro USB cable into the IN port of your Powerpod and the USB end into your computer or wall charger. (**Please note the Multi-Functional Power bank does not come with any cables as it is recharged directly from a wall outlet.). iPhone users must buy or use your existing Lightning cable / adapter. $98.00, Atom XS Emergency Charger Cell Phone Keychain Small, Powerbank 1300 MAH, Portable, Retractable USB Type-C Tip, Compatible with Galaxy S10/S9/ Note 9/10, Pixel 4/3/2, and More, $120.95 Existing cardholders should see their credit card agreement for applicable terms. This price was obtained from the As Seen on TV commercial page which was taken offline due to Power Pod being discontinued. The cord but that came with the pod will fit my phone when plugged in, but will not fit the Power Pod! Shipping/handling fees may be applied to oversized items. Casely has quickly become one of our favorite Apple gear case makers with a penchant for those TikTok-worthy designs and patterns alongside the folks at Casetify. The Power Pod comes with a keyring and USB cable. Its smooth design and rounded corners mean it fits snugly into your pocket and does not feel bulky or heavy in your hand. Some power banks, such as Air 10 Plus and Air 20 Max, offer Fast Chargefor compatible devices and cables. We also want our company to be in cutting edge, which is why our staff takes part in the creative process. Portable Cell Phone Charger: This compact, lightweight, and portable phone charger fits right on your keychain, delivering instant power that lasts for hours; Lightning connector compatible with Apple devices, Use Anywhere: With Power Pod you never have to worry about your battery running low or being stuck not able to make a call in an emergency; Attach it to your keychain, purse, backpack or briefcase, Rechargeable and Reusable: The wireless Power Pod plugs right into all your devices without any messy cables; Never be stuck with a dead phone battery again and always have a charge when you need it, Compact & Portable Design: Forget those heavy and bulky charging bricks, battery packs and power banks, this small but powerful smartphone charger features a durable rubberized cover to take with you anywhere, *Android is a trademark of Google, Inc., and iPhone is a registered trademark of Apple, Inc., neither of which endorse or sponsor this product; Smartphone not included in package. USB-C to Lightning Cable or USB-C to USB-C cable). - - - - Not Required For Comments & Questions, Tap Here to find Different Reviews on AMAZON. The Power Pod is a black device, which means that each one will match most smartphones and tablets when it comes to color. Following that, you'll need to wait at least a couple of minutes for the charger to deliver a bit of power to your phone. Contacted customer service and was told to buy an adapter. Casely is now taking is fun and wild designs to the MagSafe power bank product category. You'll simply have to grab it and plug it into your phone, and it'll deliver power more quickly to the phone than standard charges typically do. One is suitable for use with any Android device(s), while the other is made for use with Apple devices. The plug into my phone is not stable and falls out. These things suck,I ordered 1' it broke, got sent another 1, it broke. TV Stuff Reviews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Mine didnt stay charged for weeks much less yrs. That could be bad news for you if your recreational phone or tablet use often interferes with your work, your family responsibilities or your education. GetPowerPod.com website is fraudulent. No messy cords. YES! Dots, stars, lightning bolts, and leopard-print swatches mesh together to create one vivid image that brings a laid back festival vibe, perfect for any weather. If it's the first time you've charged it, or if you haven't used it for a month or more, charge your Powerpod for at least 15 hours to get the very best from it. Our Air 10 Plus and Air 20 Max alsoinclude a USB to USB-C cable. The sellers ought to be ashamed of putting this product on the Market. As a result, this type of charger won't be difficult for anyone to carry or store in a small space (like a glove compartment or tiny handbag). This Lightning Charger from As Seen on TV is rechargeable. Powerpods use the USB standards which are universal across the world. Reviews, Comments & Questions Help EveryoneYour Opinion Counts! Roughly 500. iPhone 8) to 3500 mAh (e.g. Most power banks have a 2A output option, which will recharge approximately 1% per minute (or 100% in about 80 minutes). Very unhappy with this purchase and could not recommend it! What a waste of money. Power Pods retractable charging tip slides out and plugs directly into your devices. Please click 'Allow' then 'Allow' to receive notifications of new As Seen on TV items, Review Videos, and contest giveaways. Most people have Apple or Android phones, so it's probable that the Power Pod will work with the devices you want to charge, but it won't work with all the digital devices people currently have. Not only did they both work, but they both also kept working longer than I thought they would. Take Power Pod wherever you go so you always have the power you need Power Pod is USB rechargeable and reusable, so you can use it over and over again. When light is blinking, that means your Power Pod is recharging itself for your next use. Each one probably has about the same weight as a coin, too. I ordered a USB-C for Android. The cost of Power Pod is $19.99 plus $6.99 shipping. If the product remains unused and uncharged, the shelf life is over 10 years. Very UNSATISFIED customer. It keeps up selling and you can't see if the additions we're added to your order until you receive the email confirmation. I purchased two, although in selecting the product they kept trying to make me buy more. After a lot of talking, they finally gave me an address to send it back and said they will refund it once they receive the item and to call them back with a tracking number.

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